Riverside Nursing & Rehab

    415 Friant St, Grand Haven, MI, 49417
    3.6 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed, outdated facility; mixed rehab

    I had a mixed but mostly negative experience at Riverside. It's a small, outdated facility with no outdoor space, frequent understaffing and high turnover that led to poor monitoring (infrequent turning/diaper changes, feeding issues, even a worsening bedsore in my case). Some staff and the rehab team were loving, professional, and got good short-term results, but others were rude, neglectful, and communication/administration felt money-focused. I wouldn't trust them for long-term care (0/10) - possibly okay for brief rehab only.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.6
    • Meals

      3.0
    • Amenities

      2.0
    • Value

      3.6

    Location

    Map showing location of Riverside Nursing & Rehab

    About Riverside Nursing & Rehab

    Riverside Nursing & Rehab sits at 415 Friant St. in Grand Haven, Michigan, and you can see that it's a nursing home and rehabilitation center that's been around since 2007, serving people who need different levels of care, from short-term rehab to long-term stays and assisted living and Alzheimer's care. Many staff work here as part of an employee-owned organization, so you notice they value teamwork and treating residents with respect, and the place holds a 2010 National Quality Award, which points to their focus on clinical standards. Riverside offers skilled nursing, wound care, and doctor oversight all day, with access to pharmacy, lab, podiatry, and other in-house support. Outpatient therapy is available for ongoing needs, and the rehab team centers work on building strength, mobility, and independence after hospital stays. You'll find floor plans and payment options if you ask about them, with Medicaid and private pay accepted, plus respite care for as little as five days or as long as five weeks.

    The staff help with daily needs like medication, meals, and bathing, and memory care services offer secure programs and activities for residents with Alzheimer's or dementia. Riverside has comforts like cable TV, furnished rooms, kitchenettes, phone service, and a 24-hour call system. Meal service looks after special diets and is set up restaurant-style. You see amenities like beauty salons, transportation help, room cleaning, and laundry, along with gardens, outdoor spots, a small library, and shared community rooms. There are daily activities, some led by residents and some arranged by the staff, including outings to nearby parks, beaches, and community sights in Grand Haven, which is known for its lighthouses guiding and protecting, a symbol the facility feels close to. Riverside sets out to support both comfort and security, aiming to help people stay as independent as possible, whether it's for a short time or for the long run. There's a 4.1 rating on 30 reviews, which shows many families have found the care at Riverside meets their needs. The focus always stays on delivering care with empathy, dignity, and a strong sense of community.

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