Sentinel Pointe Retirement Community

    2900 Thornhills Ave SE, Grand Rapids, MI, 49546
    4.6 · 88 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Warm staff, spacious apartments, inconsistent

    I moved my mom to Sentinel Pointe and overall I'm pleased - the staff are genuinely friendly and attentive, the apartments are spacious/clean with lovely wooded views, and the calendar of activities, outings and on-site amenities gives residents a real sense of community and independence with care options available. Food service and some housekeeping have been inconsistent lately (cold/overcooked or bland meals, long waits, weekend staffing shortages), and management/medical staffing turnover has caused occasional problems. If you value warm staff, lots to do, good value and a quiet park-like setting, I'd recommend it - just be prepared to ask questions about current dining and staffing.

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    Amenities

    4.56 · 88 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      4.4
    • Value

      4.0

    Location

    Map showing location of Sentinel Pointe Retirement Community

    About Sentinel Pointe Retirement Community

    Sentinel Pointe Retirement Community stands in Grand Rapids, Michigan, and has been caring for older adults since June 1986, growing over the years to meet what folks need as they get older, and the building sits in a quiet spot surrounded by woods, a creek, and plenty of wildlife right outside. Veterans find a welcome home here, along with everyone who wants different kinds of support, because Sentinel Pointe has independent living, assisted living, nursing and rehab, adult day care, memory care, and even home health services. The apartments are either large studios, one-bedroom, two-bedroom, or deluxe units, and each apartment has its own washer and dryer, kitchen, storage space, and barrier-free access, and there's cable TV and climate control too. The kitchens are bright with white cabinets and granite counters, while living rooms have comfortable couches, soft pillows, lots of warm light, and big windows, and the bedrooms are filled with white furniture, pastel colors, and natural light, and every bathroom is clean and bright with big mirrors and fresh towels.

    People who like gardening often spend time in the big greenhouse full of potted plants and flowers, and many enjoy the outdoor spaces, which include sitting under the pergola near flowering trees and hanging baskets or relaxing in the courtyard gazebo or on one of the decks overlooking the woods. Sentinel Pointe has several gathering places, such as a bright elegant dining room with orange napkins and candles, a theater room with red recliners and a big TV by the electric fireplace, a café for coffee and conversation, a sundries shop with snacks, gifts, and toiletries under red lights, and a library full of books and magazines. There's also a piano in the lobby, plenty of comfortable seating under the chandeliers, and a fireplace for cold days, while health and wellness are supported with an exercise room, sauna, whirlpool, and the on-site Health & Wellness Center, which runs fitness classes and free weight and blood pressure clinics.

    Meals are home-cooked, served three times a day, and the dining room staff offer a variety of menu options, or residents can pick a smaller meal plan if they like. Transportation is available for shopping trips, appointments, and outings. Folks can get help with things like dressing, bathing, and medication reminders if they need it, and there are services like weekly cleaning, linen changes, maintenance, utilities, phone, and cable included. Safety is taken seriously with 24-hour emergency response and on-site night security, as well as lighted parking lots. Sentinel Pointe's staff, called Health Care Associates, have worked there many years and treat residents kindly and with respect, responding to requests quickly and thoughtfully.

    Residents fill their days with activities ranging from arts and crafts, billiards in the game room, reading in the library, or joining in planned wellness programs and social events. The beauty shop and sundries shop are both on site, and there's room service, guest apartments, guest meals, and even a limousine for special occasions and appointments. The faith community is active, with different religious services including non-denominational worship, Catholic prayer, and weekly Bible study. Sentinel Pointe sponsors programs like Senior Leadership Grand Rapids at Grand Rapids Community College, and keeps a busy calendar for those who want to stay active or just relax among friends. The community embraces all, making sure that seniors have both privacy and support, with staff always around to help when needed. Jim Lottman manages sales and keeps things running smoothly, and folks here get a sense of home without the work of everyday chores, living in a peaceful spot that feels settled and welcoming.

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