Pricing ranges from
    $4,967 – 5,960/month

    Hillman's Haven

    200 Elizabeth St, Hillman, MI, 49746
    4.0 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Compassionate caregivers but corrupt management

    I'm grateful for the compassionate, resident-focused staff who provided great care, excellent meals, a very clean, well-maintained environment, and hospice support that ensured a peaceful end-of-life transition. However, I observed unethical management practices - cheating, misappropriation of funds and signs of corruption - which deeply alarmed me. Overall the caregivers were loving and made us feel at home, but management needs to be held accountable.

    Pricing

    $4,967+/moSemi-privateAssisted Living
    $5,960+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      1.0

    Pros

    • Compassionate, caring staff
    • Resident-focused care
    • Supportive hospice and peaceful end-of-life transitions
    • Home-like atmosphere
    • Great meals
    • Very clean and well-maintained facility

    Cons

    • Allegations of corruption and misappropriation of funds
    • Unethical or questionable management practices
    • Trust and financial transparency concerns

    Summary review

    Overall sentiment from the provided review summaries is strongly positive with respect to direct care, staff behavior, and the physical environment, but there is a serious and contrasting set of allegations about management conduct that cannot be ignored. Multiple reviewers emphasize compassionate, resident-focused care and describe staff as caring, loving, and amazing. Several reviews specifically highlight hospice support and peaceful end-of-life transitions, indicating the facility is capable of providing sensitive, dignified care during residents' final stages of life. Cleanliness and maintenance are praised, and dining is noted positively with mentions of "great meals." These themes suggest a facility where frontline caregivers and operational staff create a warm, supportive atmosphere for residents and families.

    Care quality emerges as a primary strength in the reviews. Words and phrases such as "great care," "resident-focused," "compassionate," and direct references to hospice and "peaceful passing" indicate that clinical and emotional needs of residents are being met effectively in multiple instances. End-of-life care is singled out repeatedly, with reviewers expressing appreciation for how staff handled hospice situations and helped ensure a peaceful transition — a significant marker of trust and competence in long-term care settings.

    Staff and atmosphere are consistently described in very positive terms. Reviewers report feeling that residents "felt at home," and they use language like "caring and loving staff" and "amazing staff," which points to strong interpersonal relationships between caregivers and residents. This suggests a culture among direct-care employees that prioritizes empathy, individualized attention, and a family-like environment, which often contributes greatly to family satisfaction even when clinical outcomes vary.

    Facility-related aspects are also reported favorably. The facility is described as "very clean" and "well maintained," which supports perceptions of professionalism and attention to residents' daily living environment. Dining receives positive mention with "great meals," implying that nutritional and social aspects of meal service are satisfactory to reviewers. While the reviews do not provide detailed information about activities or programming, the overall impression is that the physical setting and basic services meet expectations.

    However, the positive picture is tempered by serious negative allegations concerning management. Several review summaries use terms such as "corrupted," "cheating," "misappropriation of funds," and "unethical management." These are grave claims that raise concerns about financial practices, governance, and transparency at the administrative level. Even if these allegations come from a subset of reviewers, they represent a material risk for prospective residents and families because financial misconduct or unethical leadership can undermine care quality, employee morale, and regulatory compliance over time.

    Taken together, the reviews show a clear pattern: strong, compassionate frontline care and a comfortable, well-maintained environment, alongside troubling accusations about management integrity. For families evaluating this facility, the most relevant takeaways are the reliable strengths in direct care, hospice capability, cleanliness, and dining, balanced against the need to investigate the management-related allegations further. Practical next steps for decision-makers would include asking facility leadership about financial oversight and governance, requesting references from current families, checking state inspection and complaint records, and discussing how any reported issues were addressed. This balanced view recognizes the facility's clear caregiving strengths while treating the management allegations as a significant concern that merits verification.

    Location

    Map showing location of Hillman's Haven

    About Hillman's Haven

    Hillman's Haven sits at 200 Elizabeth St, Hillman, Michigan, as a single-story, barrier-free adult large group home with room for up to 20 people 60 years or older or otherwise compatible, and it's been around since 2004 when Charles and Carol Otto built it, making sure the rooms are easy to get to with no steps and all the showers are wheelchair accessible, and licensed as an Adult Foster Care Facility, license AL600269136, effective until September 2025. The place has 20 private apartments, each with a kitchenette, refrigerator, a private bathroom with a walk-in shower, phone jacks, and emergency call lights, and you'll find common areas inside and outside, plus garden paths, an arts room, and a great room with Dish Network. Folks get three balanced meals every day, with special diets if a doctor says so, and snacks when asked, and there's meal service all day, so nobody has to worry about missing breakfast or lunch, and there's even help for those with strict dietary needs or who just want something simple, plus linen, towel, and laundry service so clothes and bedding stay fresh, along with weekly housekeeping for every room.

    The staff at Hillman's Haven work all day and night and they know CPR and first aid, so there's always someone to help with daily things like dressing, bathing, moving around, medications, and reminders, and if someone needs more help, like support with memory problems, dementia, or mild cognitive loss, the team is trained for that, and they watch over everyone with video security, even though the system sometimes has access trouble, but if there's ever a health emergency, they call EMS and send the resident to the hospital. There are special programs for those who need skilled nursing, assisted living, adult daycare, memory care, home care, respite, or hospice care, and some folks get visits from nurses, physical therapy, occupational or speech therapy right there, and they make sure every resident's medicines are managed and health is checked.

    The building lets folks gather with friends in the lounge, walk outside in the garden with no steps to trip over, or join scheduled activities, like arts and crafts or movie nights, and transportation goes to town or out-of-town spots for appointments, though sometimes for an extra fee, and there's a house phone plus resident parking for visitors or those who drive. Devotional services and both onsite and offsite activities help everyone stay connected, and the beauty/barber shop is open weekly if someone wants a haircut, with a beautician visiting for a small charge, and you get clean sheets or personal laundry handled as part of the regular routine.

    Hillman's Haven focuses on both men and women, aiming for a safe, friendly, and active place where everyone gets help with their daily life, and the setup lets people keep their independence while getting care, including emergency call systems in each apartment so staff know right away if someone needs help, and family and friends can visit easily. The management by Hillman's Haven LLC keeps to State of Michigan rules, with their license active and the place in good standing, and everyone is supposed to get a fair chance at living better, eating well, and having professional staff ready to step in when needed, whether it's for companionship, medical monitoring, reminders, or hands-on help, and the goal always stays the same, to give residents a good place to live that feels more like home than a hospital, with features that make life easier as folks age.

    People often ask...

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