AnonymousLoved one of resident
    5.0

    Family-like home with caring staff

    I placed my mom in this small, family-like home and I'm very happy with the choice. The caregivers go above and beyond, staff are warm and responsive, the owner/management is experienced and works well with medical teams, meals are real and good, and the house is beautiful, clean and secure. The only minor drawback is limited space for personal decor in shared bedrooms, but overall Mom is comfortable, doing well, and I highly recommend it.

    Pricing

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    Amenities

    5.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.3
    • Value

      5.0

    Pros

    • Home-like environment
    • Small, intimate community
    • Personalized, family-like attention
    • Meals are real and well-prepared
    • Clean and safe facility
    • Caring caregivers who go above and beyond
    • Warm welcome for visitors
    • Beautiful, comfortable home setting
    • Owners/management experienced and knowledgeable about elderly care
    • Works well with medical staff and understands medical needs
    • Responsive and available staff
    • Accommodating to family requests
    • Peaceful and secure atmosphere
    • Within budget and good value
    • Frequently recommended by reviewers

    Cons

    • Limited space for personal decor in shared bedrooms

    Summary review

    Overall sentiment in the reviews is strongly positive. Reviewers consistently emphasize that Trellis Gardens feels like a true home rather than an institutional setting. The facility's small size and intimate scale are repeatedly praised for creating a family-like atmosphere where residents receive personalized attention. Multiple comments note that residents and families feel welcomed during visits and that the environment is peaceful, secure, and comfortable—attributes many reviewers link directly to the property's homelike décor and the appearance of a “stunningly beautiful home.”

    Care quality and staff performance emerge as central strengths. Caregivers are described as going above and beyond, available when called, and accommodating to family needs. Reviewers frequently highlight the owner/management as wonderful, experienced, and knowledgeable about elderly ailments. This management competence pairs with practical coordination with medical staff: families report that the team works well with outside medical professionals and has a solid understanding of residents' medical needs. Several reviewers explicitly say their loved one is content, doing well, and comfortable, which reinforces the perception of consistent and attentive care.

    Facilities and daily life are presented positively with specific mentions of cleanliness and safety. The size of the home contributes both to the warm personal attention and to a sense of peace and security; reviewers liked that the place felt small and manageable rather than large and impersonal. The only substantive facility-related drawback mentioned is limited space for personal decor in shared bedrooms, a minor inconvenience noted by a reviewer. No other facility deficiencies, such as cleanliness, safety, or maintenance issues, were reported in the summaries provided.

    Dining and daily living receive affirmative mentions: reviewers describe the meals as ‘real’ and well-prepared, and several comments note that meal quality met expectations. This aligns with the broader impression of a facility that focuses on home-style service rather than institutional processes. There is little mention of formal activity programming in the summaries, so while daily living needs and dining are praised, there is no available evidence in these reviews to evaluate the breadth of organized activities or recreational offerings.

    Management, responsiveness, and value for money are other consistent themes. Families frequently single out the owner/management and staff as responsive and accommodating, and they report being able to reach staff when needed. Several reviewers explicitly state the facility fit within their budget and that they were happy with the cost-to-service relationship. Multiple reviewers recommend Trellis Gardens and call it a top choice, suggesting strong overall satisfaction and willingness to endorse the community to others.

    In sum, the review summaries portray Trellis Gardens as a small, clean, and safe residential setting that emphasizes a home-like atmosphere, individualized care, strong staff attentiveness, and competent management. The primary negative point is a limited ability to personalize shared bedrooms with decor, which appears minor compared with the consistently reported strengths. For families seeking a small, medically-aware, and family-oriented living option where staff are responsive and meals are home-style, Trellis Gardens is repeatedly recommended in these reviews.

    Location

    Map showing location of Trellis Gardens

    About Trellis Gardens

    Trellis Gardens Assisted Living sits in Jackson, Michigan, and serves seniors with a range of care options that include assisted living, independent living, memory care for people with Alzheimer's or other forms of dementia, respite care, hospice, and even adult day care. The community's set up like an apartment complex, so residents get the look and feel of having their own place with rooms offering in-room cable TV, a kitchen or kitchenette, safety fixtures, central air, private bathrooms, beds, dressers, linens, and nightstands. There's wheelchair and walker help, laundry and dry cleaning services, regular housekeeping, and on-site maintenance available too. Trellis Gardens goes a step beyond basic care with support for daily tasks, medication help, and personal care assistants who are available 24 hours, plus transportation services that help folks get to appointments or run errands.

    The dining options cover vegetarian, kosher, gluten-free, and diabetic meals, and guest meals are available when family visits. There's a game and activities room, a library, internet and WiFi, a fitness center, an on-site restaurant, a beauty shop/barbershop, and spaces set up for woodworking or farm-to-table gardening. Outdoors there are gardens and walking paths for fresh air. The property includes safety features like handicap accessibility, sprinkler systems, and smoke alarms. Residents can take part in daily exercise classes, arts and crafts, spiritual activities, social events, off-site outings, and education programs that keep the mind active as well as the body.

    Trellis Gardens also offers health and rehab services, with physical therapy, occupational therapy, psychiatric support, wound care, and nurses on staff. Memory care and dementia programs try to meet the special needs of those living with memory loss, and family outreach and support programs give extra help to caregivers and loved ones. Residents can pay privately or use Medicaid and Medicare, which covers a range of personal and health needs. The setting aims to create a supportive, safe, and social environment where seniors have the right mix of privacy and help for each stage of aging, and there are staff and services in place meant to help residents stay involved and active in as many ways as possible, and even though the building's not BBB accredited, it's listed with the Better Business Bureau of Michigan under apartments and home and garden services, so people tend to know about it in the area.

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