Pricing ranges from
    $3,797 – 4,556/month

    Hillcrest Manor - Assisted Living and Memory Care

    30507 Five Mile Rd, Livonia, MI, 48154
    5.0 · 3 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Compassionate, responsive care; spotless facility

    I entrusted my mother to this facility and I have complete peace of mind — the staff are compassionate, attentive day and night, and respond immediately to any medical concern. Their team approach and dementia expertise show in every detail; they treat residents like family, keep us informed, and are always responsive to questions. The building is spotless and well‑maintained, meals are home‑cooked, and I’m deeply grateful for the loving, attentive care.

    Pricing

    $3,797+/moSemi-privateAssisted Living
    $4,556+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    5.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive staff
    • 24/7 availability and round-the-clock care
    • Immediate response to medical concerns
    • Team-based approach to resident care
    • Dementia-specific expertise and memory care focus
    • Family-like, welcoming atmosphere
    • Caring and involved owners/management
    • Clean, well-maintained, spotlessly clean facility
    • Peaceful, calm environment
    • Home-cooked meals served daily
    • Responsive communication and keeps families informed
    • Organized operations and attention to detail
    • Excellent overall care and supportive staff

    Summary review

    Overall sentiment: The review summaries convey a strongly positive overall impression of Hillcrest Manor - Assisted Living and Memory Care. Multiple reviewers emphasize compassionate, hands-on caregiving, strong communication with families, and a high level of cleanliness and organization. The dominant themes are quality of staff, responsiveness to medical needs, specialized dementia care, and a comforting, family-like atmosphere that gives relatives peace of mind.

    Care quality and responsiveness: Reviews consistently highlight attentive caregivers and an ability to respond immediately to medical concerns. The descriptions of 24/7 availability, immediate responses, and a team-based approach indicate a facility that prioritizes safety and continuous oversight. Several summaries explicitly note dementia-specific expertise, which suggests staff are trained or experienced in memory care best practices. Families report feeling reassured by the standard of clinical and personal care, characterizing the services as excellent and supportive.

    Staff, communication, and culture: The staff are portrayed as compassionate, loving, and friendly, with caregivers who keep families regularly informed. The facility is described as having a family-like welcome and caring owners who are involved, which points to a small-facility culture where management is visible and approachable. Reviewers repeatedly mention responsiveness to questions and a general willingness to communicate — an important factor for family satisfaction and trust.

    Facility, cleanliness, and environment: Cleanliness is a consistently emphasized positive: phrases such as spotlessly clean, very clean and organized, and well-maintained appear across reviews. The environment is also described as peaceful, which complements the operational remarks about organization and attention to detail. These signals indicate strong housekeeping practices and an environment conducive to comfort and dignity, particularly important in memory care settings.

    Dining and daily life: Several summaries call out daily home-cooked meals, implying attention to resident nutrition and a homelike dining experience. While dining is positively noted, the reviews do not provide further detail about menu variety, special-diet accommodations, or meal service times.

    Management, operations, and family experience: The presence of caring owners and a team approach are repeatedly referenced, suggesting clear leadership and coordinated care planning. Families express gratitude and peace of mind, implying that policies and procedures surrounding admissions, care updates, and family communication meet expectations. The facility’s responsiveness to questions and willingness to keep family members informed are recurring strengths.

    Notable gaps and patterns to verify in person: The provided summaries are uniformly positive and do not list specific negatives. However, the reviews are concise and omit some routinely important details: there is little or no information about activity programming and social engagement options, staffing ratios or turnover, pricing and contract terms, transportation services, and clinical credentialing (e.g., nurse availability, medication management specifics). Prospective families should confirm these areas during a visit. Also, because no concerns are mentioned in these summaries, it’s wise to ask for references and to seek recent, detailed reviews or regulatory reports to ensure consistency over time.

    Conclusion and recommendations: In sum, Hillcrest Manor’s reviews portray a well-run, compassionate assisted living and memory care option with strong dementia expertise, highly praised staff, excellent cleanliness, and responsive management. For families prioritizing attentive, 24/7 care, a peaceful environment, and home-cooked meals, the facility appears to deliver. Before deciding, potential residents and families should tour the facility, observe staff-resident interactions, ask about activity programming, confirm staffing levels and clinical resources, review sample menus and care plans, and request recent references or inspection reports to fill in the few informational gaps not covered by these summaries.

    Location

    Map showing location of Hillcrest Manor - Assisted Living and Memory Care

    About Hillcrest Manor - Assisted Living and Memory Care

    Hillcrest Manor is a thoughtfully designed community devoted to providing exceptional care for elderly individuals, including those living with memory loss, Alzheimer’s disease, and other forms of dementia. The environment at Hillcrest Manor is meticulously created to feel like home, offering a welcoming and comfortable setting where residents can age with dignity and grace. With a firm commitment to making a true, positive difference in the lives of residents and their families, the team prioritizes each person's well-being and independence while delivering the support they need.

    At Hillcrest Manor, the focus is on promoting independence, healthy cognitive function, and overall well-being. The community recognizes that as people age, maintaining self-sufficiency is crucial, and so the staff provides personalized assistance tailored to each resident's abilities, needs, and interests. Support services range from medication management and home-cooked meals to help with dressing, bathing, walking, bed transfers, and more. Every effort is made to foster physical health, intellectual stimulation, and social interaction, ensuring that every day is filled with meaningful engagement and a sense of accomplishment.

    Residents living with memory loss or progressive cognitive disorders are met with understanding, compassion, and specialized care. Hillcrest Manor is structured as a safe alternative for seniors who may be struggling with hygiene, wandering, getting lost, or feelings of depression or agitation. The person-centered approach in memory care ensures that residents’ unique goals, routines, and aspirations are honored. Each private room is fully furnished and includes thoughtful touches such as hospital beds, smart TVs, radios, and access to high-speed WiFi, creating a secure yet comfortable retreat. The sense of belonging is palpable, and residents are supported in ways that celebrate their individuality and independence.

    In addition to full-time residency, Hillcrest Manor offers hospice and short-stay respite care to support residents and their families through every stage of the aging journey. During difficult transitions to hospice care, the dedicated team provides unwavering support and expert guidance, helping families navigate decisions with clarity and compassion. Hospice services are delivered by a comprehensive team of professionals, ensuring that each person’s emotional, physical, and spiritual needs are met in their final stages of life, never leaving anyone feeling alone or unsupported.

    For those seeking a temporary stay, Hillcrest Manor offers respite care services that allow residents to experience the full scope of amenities and support available at the community. This service is particularly valuable for those recovering after surgery or a medical event, or for families needing a brief break from their caregiving responsibilities. The community's capacity is intentionally kept intimate, with six private rooms available—each designed to foster comfort, happiness, and a true sense of home.

    Hillcrest Manor stands out as a place where moments are cherished, residents flourish, and every individual’s journey is celebrated with dignity, kindness, and respect. The high-quality, professional care is paired with a warm, home-like atmosphere, ensuring that residents and their loved ones have peace of mind and the opportunity to fully embrace each day.

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