AnonymousCurrent/former resident
    4.0

    Clean beautiful setting but understaffed

    I live here and appreciate the spotless facility, private suites and dining, river views, fast call-button/pendant response, caring/friendly staff and good meals. However, the place is understaffed with too few nurses and limited organized activities; management has been confusing, slow to follow through on training and has even pressured employees to post reviews. I recommend it for the clean, beautiful setting and kind caregivers, but be aware staffing and management need improvement.

    Pricing

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    Amenities

    4.25 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.3

    Location

    Map showing location of Suncrest Senior Living

    About Suncrest Senior Living

    Suncrest Senior Living sits at 118 Canal St. near White Lake, Michigan, in a small group home setting with a license for up to 12 residents, focusing mainly on assisted living, memory care, and adult foster care for older adults and those with Alzheimer's, and they've earned a 4.5-star rating from 8 reviews, which speaks to a positive response from residents and families. The community's staff has a reputation for being friendly and thorough, and they provide care at all hours, with team members fully trained to support daily activities, including incontinence care, diabetic care, non-ambulatory support, and 24/7 emergency help. Suncrest offers both independent living options and care services that adjust to individual needs, personalizing plans so each resident can feel supported in a way that promotes as much independence as possible while still having access to shared spaces, meals, and group activities like poker, Euchre, pool, devotional programs, and both on-site and offsite outings, along with regular shopping, dining, and outdoor trips nearby, which helps keep folks connected and engaged.

    The home provides memory care programs made for those with Alzheimer's or other kinds of dementia and is set up to offer care for people facing life-limiting illnesses, working with Gentiva Hospice for added end-of-life support, where Medicare can cover many of these health care needs, and nurses are on call day and night for both physical and spiritual needs. Families can reach out to family advisors who help compare costs, look at reviews and photos of senior living options, and make sense of all the choices, which many find useful when sorting through local facilities like Independence Village of White Lake, The Orchards at Canterbury-on-the-Lake, and Lockwood of Waterford.

    There are comfortable indoor common areas for socializing, meals made with nutrition in mind, and plenty of structured activities meant to engage residents both mentally and physically, so no one has to feel left out or bored. While specific amenities aren't all listed, the general goal is always to help everyone feel at home, provide dignity, and support people so they can keep doing as much for themselves as possible. The license, AM630415211, comes through Suncrest Senior Living Milford, LLC, based in South Lyon. Adult foster care at Suncrest runs around the clock and covers a range of needs, including respite care, nursing home services, and continuing care, which makes it a flexible place for adults looking for a safe environment as they age, including those with more serious medical, memory, or mobility needs. Suncrest closed voluntarily on August 1, 2024, but information about their policies, terms, costs, and family support is still available through their website.

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