Monroe Springs Rehab and Nursing Center

    700 Stewart Rd, Monroe, MI, 48162
    3.4 · 49 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Spotless facility, inconsistent and concerning

    I had a mixed experience. The facility is spotless, remodeled and homey with bright private rooms, excellent food, great therapy, and many nurses and aides who are warm, attentive, and know residents by name. However, staffing is inconsistent-rude phone staff, confusing visitation/COVID rules, delays handing off items, and slow bathroom/medical responses (I waited hours at times)-and I saw unprofessional behavior and troubling lapses in care. Great rehab and many caring staff, but the understaffing and uneven care leave me with serious reservations.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.7
    • Meals

      3.6
    • Amenities

      4.3
    • Value

      3.4

    Location

    Map showing location of Monroe Springs Rehab and Nursing Center

    About Monroe Springs Rehab and Nursing Center

    Monroe Springs Rehab and Nursing Center sits over in Monroe, Michigan at 700 Stewart Rd., and folks around here know it as a skilled nursing and rehab facility with 89 certified beds, where 30 of those are roomy private rooms in a newly renovated sub-acute unit, and a staff gives round-the-clock care with nurse hours at about 3.96 per resident each day, which means there's always help close by. The center isn't far from Monroe Regional Hospital, about a mile and a half away, which makes getting medical attention easier if something comes up. The rehab team works with each person, their families, and doctors to make plans that match what they need, whether it's stroke rehab, pain management, wound care, or IV therapy, and they also put a big focus on supporting folks through Alzheimer's and dementia with trained staff making sure residents feel calm and safe. The building itself has changed hands a bit, these days run by Avon Springs Bay Management, with ownership noted under Springs Bay Op Holdco, and a couple of newer inspection reports show some issues here and there - like one about keeping the area free of hazards and another about food sourcing and handling - both without actual harm but with a need for improvement, which happens in places where lots of care gets given to folks with many different needs.

    Monroe Springs also stands out because it offers pretty much every kind of care you'd expect, from short-term rehab to long-term skilled nursing, independent living, assisted living, memory care, adult day services, home health care, and even hospice, all in one spot, so people don't have to move around much if their needs change. The place keeps a warm, supportive feeling, described as a sanctuary for residents, building a sense of belonging and community, and the staff say they try hard to build strong relationships with folks and their families. People who come here talk about nice and comfortable rooms and notice the innovative therapy gym - they even have a car in the gym to help practice daily life skills, which is a bit unusual but useful. Activities get planned to match what residents can do, and the nursing team includes pain specialists and wound care experts who use the latest ways to help healing along. It's not a perfect place-there've been 11 total deficiencies reported and a nurse turnover rate of about 53.5%-but reviews from residents and families have given the center a high average rating of 5.0, suggesting most people have had good experiences overall. The center keeps active on social media, and their website lists more about their services, rooms, and the different options they have for care, making it easier for families to learn what's offered before stopping by to see for themselves.

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