Westfall AFC

    14298 E Rd, Montrose, MI 48457
    • Assisted Living

    Pleased with caring attentive staff

    I placed a loved one here and am very pleased. The home is clean, well-maintained and home-like, with a peaceful country setting; staff and owners are warm, attentive, and genuinely treat residents like family, offering great meals, thoughtful personal touches and meaningful activities. I highly recommend this caring facility - overall excellent care with just a couple small areas that could be improved.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.91·(23)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Caring, compassionate staff
    • Home-like, welcoming atmosphere
    • Individualized, thoughtful care
    • Attentive, hands-on management/owners
    • Residents treated like family
    • Dementia-friendly activities and programming
    • Patient and responsive caregivers
    • Clean and well-maintained facility
    • Quiet, comfortable country/rural setting
    • Meaningful small gestures (coffee, favorite music, chats)
    • Engaging activities and family events
    • Improved health outcomes noted by families
    • Affordable pricing
    • Homemade, appealing meals (soup mentioned)
    • Top-notch, professional staff
    • Positive and uplifting environment
    • Owners/staff go above and beyond
    • Close to home / convenient location for families
    • Wildlife views and pleasant outdoor surroundings
    • Upgrades and recent improvements to the home

    Summary of reviews

    Overall sentiment: The aggregated reviews for Westfall AFC are overwhelmingly positive. Multiple reviewers emphasize a consistently caring, home-like environment where residents are treated like family. Praise centers on the staff’s compassion, attentiveness, and professionalism, as well as hands-on ownership and management that prioritize individualized care. Reviewers repeatedly recommend the facility and report that residents are happy, comfortable, and well looked after.

    Care quality and staff: The dominant theme is high-quality, individualized care. Reviewers note staff who intentionally get to know residents, respond tenderly and promptly to needs, and incorporate small, meaningful gestures—such as providing early-morning coffee, sitting for encouraging conversations, or playing a resident’s favorite music at bedtime. Multiple accounts highlight dementia-friendly programming, patient caregivers, and improved health outcomes after placement. The owner/manager is described as hands-on and going above and beyond; owners and staff are characterized as passionate, honest, and resolute about proper elderly care. Overall this paints a picture of a team that is both skilled and emotionally invested in residents’ well-being.

    Facility, atmosphere, and environment: Westfall AFC comes across as a true home-like setting rather than an institutional facility. Reviews emphasize a warm, welcoming, and clean environment with recent upgrades that enhance the residential feel. The location is frequently described as a beautiful rural or country setting with wildlife views, quiet and comfortable surroundings, and an “adorable” homelike aesthetic. Several reviewers specifically call out the aroma of homemade food and a welcoming first impression, reinforcing a cozy, lived-in atmosphere that appeals to families seeking a personal, small-scale setting.

    Dining, activities, and family engagement: Dining receives positive mentions (homemade soup and delicious meals), and activities are noted as appropriate for residents with dementia and conducive to family involvement. The facility hosts events that include families, which reviewers appreciate. Staff engagement in activities, along with small, individualized comforts (music, chats), indicates programming that balances structure and personal attention. These elements support both resident quality of life and family peace of mind.

    Management and improvements: Several reviewers reference new or involved owners bringing improvements and prioritizing what matters to residents. The manager and ownership are repeatedly described as going above and beyond, which aligns with reports of upgrades, improved health outcomes, and a positive change in atmosphere. The leadership appears accessible and personally invested, contributing to the perception of strong oversight and continual improvement.

    Recommendations and reliability of impressions: Reviewers frequently recommend Westfall AFC and say they would not be disappointed. Many emphasize that residents seem happy, that they felt welcomed during visits, and that the facility is affordable relative to perceived value. There are multiple references to residents being “treated like family” and staff being “top-notch,” which are consistent across summaries.

    Notable absence of negatives: The provided review summaries contain virtually no consistent or specific negative comments to synthesize; no recurring complaints about safety, staffing shortages, hygiene, cost surprises, or other problems appear in the material. Because the source content is uniformly positive, there are no factual, review-based concerns to report here. Reviewers do occasionally note that new owners have made improvements, which implies positive change rather than a current shortcoming.

    Bottom line: Based on the available summaries, Westfall AFC presents as a small, well-kept, family-oriented assisted care home with compassionate and engaged staff, a hands-on management team, meaningful personalized care, dementia-capable activities, pleasant rural surroundings, and an emphasis on creating a true home environment. Families repeatedly report confidence in the care and recommend the facility, making it a strong option for those seeking individualized, home-like assisted living with attentive staff and active owner involvement.

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    Location

    Map showing location of Westfall AFC

    Westfall AFC is located at 14298 E Rd, Montrose, MI, 48457.

    About Westfall AFC

    Westfall AFC sits out in the quiet country on East Street Road in Montrose, Michigan, where you'll find a small, ranch-style senior living home with peaceful rural views, big green lawns, and plenty of open space, and it's been running since 1988 as a licensed facility for up to twelve residents. The community has twelve private bedrooms, each with a telephone, and the house's all spread out on a single level so it's easy to get around, plus there's an outdoor porch a person can sit on to take in the fresh air, a garden area, and wide walking paths for a little stretch of the legs, and there's always someone around to help, including on-call registered nurses at any hour. The big common family room fills with natural light, offering comfortable recliners so folks can relax or visit with each other, and meals are served in a shared dining area, with home-cooked food made fresh that even takes in special diets like low-sugar or allergy needs.

    Residents usually get more one-on-one attention here than in larger facilities since there aren't a lot of people, and staff help with bathing, dressing, transferring, medication and all the daily routines a person might not want to face alone, and they coordinate health visits with doctors or nurses if needed. Westfall AFC tends to daily housekeeping and laundry too, so rooms stay tidy and clean, and if someone needs memory care, dementia support, or respite help for a short term, the home can handle that as well, and there's hospice care when the need comes. The place tries to keep everyone's spirits up with movie nights, games, group walks, and community activities, and they offer scheduled transportation for appointments or errands.

    Emergency alert systems are in place, and the design takes into account safety and ease of movement for people who use walkers or can't get around well. The staff show a lot of patience and are trained for senior care, working regular hours weekdays, since the main office is closed on weekends, but care still happens twenty-four hours a day. Westfall AFC holds a regular adult medium group home license, confirmed active and kept up to date with regular inspections, covering services for seniors and for folks with physical handicaps, and the care is meant to be both attentive and calm, making the home feel welcoming, familiar and safe for everyone who lives there.

    People often ask...

    Westfall AFC offers competitive pricing, with rates starting at a cost of $4,259 per month.

    Westfall AFC offers assisted living and board and care.

    There are 18 photos of Westfall AFC on Mirador.

    The full address for this community is 14298 E Rd, Montrose, MI 48457.

    No, Westfall AFC does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAM730009533
    StatusActive
    Facility typeAdult Medium Group Home (capacity 7-12)
    License classRegular
    Capacity12 residents
    LicenseeWestfall AFC Inc
    Care servedAged, Physically Handicapped
    EffectiveJune 13th, 2025
    ExpiresJune 12th, 2027
    View the official license record

    Inspection Reports

    2

    Reports

    0

    Citations

    0

    Complaints

    3

    Years

    12 Jul 2025Renewal
    Confirmed substantial compliance with applicable licensing statutes and rules and renewed the license for two years.
    30 Jun 2023Renewal
    Found substantial compliance with applicable licensing statutes and rules. A 2-year renewal license was issued.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Westfall AFC. The information above has not been verified or approved by the owner or operator. For exact information, please contact Westfall AFC directly. There is no cost for this service. We are compensated by the community you select.

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