Sanctuary at the Park

    570 Harvey St, Muskegon, MI, 49442
    4.4 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Supportive caring staff, privacy issues

    I felt welcomed by terrific, deeply caring staff - nurses spent a lot of time with patients, answered our questions, and COVID protocols/communication seemed solid. The place is beautiful and supportive: rehab-focused, cat-friendly, bird sanctuary and outdoor courtyard, wheelchair accessible, good food with meal choices, twice-weekly showers and active social programs. My concerns were privacy lapses during visits, occasional irrelevant staff questions, and a delayed hospital transport with poor family notification. Overall I felt supported but would flag the communication/privacy issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.4

    Location

    Map showing location of Sanctuary at the Park

    About Sanctuary at the Park

    Sanctuary at the Park is a senior living facility owned and operated by Trinity Health Senior Communities, and it's affiliated with Mercy Health, so what you'll find here is a faith-based and people-centered approach to care, and you can see that in the way they offer things like studio apartments, shared restrooms, and a bunch of community spaces including a dining room, garden, fitness room, computer center, and even a bird sanctuary where residents can sit and watch birds in a peaceful spot, and that's something you don't see everywhere. They have transportation services for medical appointments or daily errands, and staff will help with setting up rides or driving folks themselves. The rooms all have air conditioning, cable, Wi-Fi, housecleaning, linen service, and kitchenettes, and if you want help with bathing, dressing, or getting in and out of bed or a chair, there's always someone on hand, with a 24-hour call system and supervision, and nursing support most of the day. Residents get medication management, wound care, and mental wellness programs, and for those who need it, there are secure memory care areas and programs designed especially for people with Alzheimer's or dementia, with memory activities included and around-the-clock support. The staff includes nurses and nursing aides, with scheduled hours for registered and licensed nurses plus certified nursing assistants, and they follow professional standards for safety and quality. They also offer help with everyday needs like laundry, meals for breakfast, lunch, and dinner, and housekeeping, and the atmosphere feels like a mix of independence and support because you can choose to do activities, join sing-alongs, take part in bingo, enjoy barbecues and holiday events, or join trips organized by the community, and a lot of residents run their own clubs and activities, too. The place has a nice garden, an outdoor courtyard for sitting out in good weather, a beauty salon, a small library, and common rooms with both tiled and carpeted areas, so people can move around easily and meet friends or family. Meals are served in a central dining room, but you can eat in your own room if that's your preference, and the menu offers different choices for each meal. There's help available for those who need rehabilitation or nursing home care, assisted living, and even folks who still feel pretty active can find support with things like meal preparation or medication reminders. Sanctuary at the Park is a non-profit, has Medicare and Medicaid, and works with both residents and families to plan care. It has 99 certified beds and usually houses about 91 people, with a high occupancy, and it's designed to give people as much privacy as possible while still encouraging community, so you get shared restrooms in small groups and scheduled showers for privacy. It's not a continuing care retirement community but does have multiple care levels, including long-term, rehab, and memory care, and it supports both activity and rest. Staff provide nursing care through the day, and the building has a partial sprinkler system for safety. The average review rating is 8.9 out of 10, and most residents and their families mention the friendly and attentive support. Sanctuary at the Park is part of a broader network dedicated to health and well-being, and if you want information about rooms, tours, or care planning resources, the facility provides that upon request.

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