Willow Pines Retirement Community

    17901 Cross Rd, Northville, MI, 48168
    3.4 · 5 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Lovely home, great staff, problems

    I live/work here and the new facility is lovely - gorgeous dining room, great activities and movies, friendly residents, and phenomenal staff. That said, dining is inconsistent: some meals are healthy and tasty, but I've seen poor presentation, recycled leftovers, and servers mistreat a coworker; food, plaster dust in my apartment and brown water issues have gone unresolved for over a year. I'm happy with the people and programming, but unresolved maintenance and erratic dining keep me wary.

    Pricing

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    Amenities

    Healthcare services

    • Assistance with dressing
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system

    Meals and dining

    • Meal preparation and service

    Room

    • Housekeeping and linen services

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      3.4
    • Value

      3.4

    Location

    Map showing location of Willow Pines Retirement Community

    About Willow Pines Retirement Community

    Willow Pines Retirement Community sits in Northville, Michigan, and welcomes adults 55 and older who want comfort, safety, and some company around them, and there's this whole set-up with help through SeniorAdvisor.com, where folks can read reviews and look at detailed information, which helps when picking a new place to call home. People can choose between assisted living, memory care for dementia or Alzheimer's, independent living, nursing care, or residential care home services, and different apartment layouts, from studios to three-bedroom units, mean people find the space that's right, and every apartment has features like window coverings, climate controls, good-sized closets, full kitchens with regular appliances, and emergency alert systems in every unit for peace of mind. The staff covers business hours most days but there's live-in managers and, around the clock, help is always close by, so if someone needs something day or night, that's sorted, and all the chores like cooking, cleaning, maintenance, and laundry can be handled by the community staff. The price for living here gets wrapped up into one monthly cost that covers everything-meals, housekeeping, utilities, phone, cable, internet-though you won't find all the exact fees published, just an average figure mentioned sometimes.

    There's an all-inclusive dining program where residents get three chef-made meals a day, whether they want to eat in a restaurant-style setting, grab something to go, or have special made-to-order dishes, and there's always a variety of choices for every palate. Every day brings another round of activities, from book clubs, bridge games, poker, trips out to cultural events, museums, or even the local casino if someone feels lucky, and there's always something planned thanks to the Lifestyle Director, who puts together monthly community events to help residents connect and stay active with watercolor painting sessions, games in the billiards room, or socializing by the fire in one of the conversation areas. The fitness and wellness programs are quite broad, offering everything from yoga and weight lifting to walking clubs and "sittercises," plus there's a spa area, library, 150-seat theater for movies and shows, a barbershop and beauty salon, arcade, lounge with bar, business center, and plenty of friendly faces around.

    Residents who like to travel can join the travel program, which means they can visit and stay free at other Resort Lifestyle Communities across the country, with meals included, and families or guests can also reserve a guest room for overnight stays. For animal lovers, pets are welcome with no extra charges. The environment's secure too, with emergency alert systems, security features, and live-in managers on site for extra support. Folks who need more help-like with bathing, dressing, or memory care-can get tailored services that fit their needs, and everything's built around the resident's comfort and activity level, whether they want to get out and about or just relax, plus regular outings, shopping trips, and transportation to appointments get handled for the residents.

    Willow Pines has a reputation for its committed staff and lively community feel, and there are always creative activities, special travel opportunities, and helpful health and wellness programs running, but it's not all about being busy, since plenty of people value a quiet lounge, a good meal, and some time with fellow residents or maybe a favorite pet by their side.

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