Villa at Silverbell Estates

    1255 W Silverbell Rd, Orion, MI, 48359
    3.4 · 88 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff, but safety concerns

    I had a mixed experience. Many caregivers were warm, compassionate and attentive-therapy, activities and meals were often excellent and the place can feel clean and home-like-but chronic understaffing, rude/unresponsive administration, late meds, poor communication and credible reports of neglect/unsafe handling were real and alarming. I'd recommend visiting, asking detailed questions and closely monitoring care before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.42 · 88 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.0
    • Meals

      2.5
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of Villa at Silverbell Estates

    About Villa at Silverbell Estates

    Villa at Silverbell Estates sits over on W Silverbell Road in Orion, MI, and you can actually go tour the place to see what the community feels like for yourself, and once inside, you'll find it's a renovated, boutique hotel-style nursing and rehab facility that aims to feel comfortable while offering skilled nursing, assisted living, and clinical rehab. The building has 106 certified beds, usually holding around 88 residents per day, and you'll see services for memory care, cardiac care, and dialysis, which means those folks with more medical needs can stay close by. Silverbell Estates says it wants to make people better by always working to be better itself, and keeps regular programs and resources for its Villa team-there are 124 on staff-along with scholarships and awards like the David Lebenbom Memorial Scholarship Award for Nursing Facilities and Team of Excellence. Now, in terms of staff, nurse hours per resident per day is 3.33, which falls below the Michigan state average of 4.0, and nurse turnover was 50.7% while the state's rate is 46.9%, something families sometimes like to think about.

    On the other hand, inspection reports for Silverbell Estates have noted a total of 46 deficiencies, including three infection-related ones, with specific issues cited around infection control and pharmaceutical services with a licensed pharmacist, and the reports are available for anyone who wants to read them. Silverbell Estates is run for profit and is part of Villa Healthcare, which runs several facilities in Michigan and Ohio. You'll find a number of amenities meant to provide a peaceful stay, including in-room dining, a chapel, and pet visitation, and the staff says dining experiences focus on healthy, fresh food as part of a whole care approach. You'll also notice that Silverbell Estates has clinical and therapy teams who support recovery and healing, and clinical programs are part of typical care, and the whole place follows CDC, state, and local guidelines for COVID-19, which is pretty standard nowadays. For those with interest, there are portals and resources for staff development like the Certified Assisted Living Director program, and committees for legal and regulatory help, as well as support for those working through MI-NADONA or HCAM. All in all, Villa at Silverbell Estates tries to offer a supportive environment for older adults who need skilled nursing or rehabilitation, and folks can see photos or read more on the Villa Healthcare website.

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