Orchard Grove - Senior Living Apartments

    71149 Orchard Crossing Ln, Romeo, MI, 48065
    5.0 · 10 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Moved parent here very happy

    After a tough search I moved my parent here and couldn't be happier. The staff are warm, attentive and knowledgeable, the food is delicious, the beautiful facility offers great events and activities, and my parent feels safe and at home - I highly recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    5.00 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.9
    • Meals

      4.7
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Family-like atmosphere
    • Hospitable, warm, and friendly staff
    • Attentive and accommodating care
    • Knowledgeable and diligent caregivers
    • Exceptional, personalized service
    • High resident and family satisfaction
    • Delicious meals and quality dining (brunches noted)
    • Varied social activities and events (e.g., NYE party, live music)
    • Safety-conscious environment with regular checks
    • Beautiful, well-maintained facility
    • Easy move-in and onboarding process
    • Strong recommendations from families

    Cons

    • Initial difficulty finding an acceptable facility (prior to selecting Orchard Grove)

    Summary review

    Overall sentiment: The reviews present a uniformly positive picture of Orchard Grove - Senior Living Apartments. Multiple reviewers emphasized a warm, family-like atmosphere and consistent praise for staff, describing them as hospitable, attentive, kind, caring, knowledgeable, and diligent. Families reported high levels of satisfaction with both the care received and the overall environment; several comments include explicit recommendations and statements that residents (such as fathers and mothers) were happy or liked the community immediately.

    Care quality and staff: The most prominent theme across the summaries is the strength of the staff and the quality of care. Reviewers repeatedly use terms like "exceptional service," "attentive staff," and "ease the process," indicating not only compassionate caregiving but also administrative smoothness during transitions. Specific praise points to staff members who make residents feel welcome, conduct regular safety checks, and facilitate a comfortable move-in experience. The consistent mention of staff being both knowledgeable and caring suggests a combination of professional competence and emotional support that families value highly.

    Facilities and safety: Orchard Grove is described as a beautiful and welcoming facility. Comments about safety and checks imply that staff are proactive about resident well-being, contributing to a sense of security for families. The physical environment appears to be attractive and well kept, reinforcing the positive impressions formed by visitors and new residents.

    Dining and events: Dining receives strong positive feedback — reviewers mention delicious food, fantastic service, and enjoyable brunches. Social programming and events are also highlighted as notable strengths: several summaries reference enjoyable activities, a New Year’s Eve party with appetizers, drinks, and live music, and a variety of events that encourage family time and resident engagement. These offerings contribute to residents' quality of life and provide opportunities for socializing that families appreciated.

    Resident experience and family perspective: Multiple reviewers frame their impressions in family terms—parents or relatives being "happy" or "liking it right away"—which underscores trust and satisfaction from both resident and family viewpoints. The combination of friendly staff, good food, engaging activities, and safety measures shapes a holistic positive experience. Several families specifically noted the community as a "wonderful new home," reinforcing the emotional and practical success of the placement.

    Notable patterns and minor concerns: Across the summaries there are virtually no negative comments about Orchard Grove itself. The only minor concern mentioned is an "initially challenging" search process for finding an acceptable facility prior to selecting Orchard Grove. That note appears to reflect the difficulty of the broader placement search rather than a criticism of Orchard Grove’s offerings. Otherwise, reviewers commonly emphasize that there were no significant complaints and that staff made the transition easier.

    Conclusion: In sum, Orchard Grove - Senior Living Apartments is portrayed as a highly satisfactory senior living option, distinguished by compassionate and professional staff, appealing facilities, quality dining, and lively programming. Families frequently recommend the community and describe both residents and relatives as pleased with the outcome. The reviews suggest Orchard Grove reliably delivers on social, culinary, safety, and caregiving dimensions, with only the external challenge of finding a suitable placement cited prior to choosing this community.

    Location

    Map showing location of Orchard Grove - Senior Living Apartments

    About Orchard Grove - Senior Living Apartments

    Orchard Grove - Senior Living Apartments gives older adults several choices for living, whether someone wants to live more independently or needs extra help every day, because there are different kinds of apartments like studio, one-bedroom, and two-bedroom units, each with a kitchenette and appliances such as a refrigerator, microwave, range, washer, and dryer, so people can feel at home. Some apartments are called "deluxe", and others are in "The Village at Orchard Grove." All meals are included, and residents can eat in a private dining room, bistro, or join others in community dining areas, keeping things social and easy. There's shared space like a fitness center, salon, movie theater, small library, community rooms, lounge, party room, and even a golf simulation room, so people can pick how to spend their time, join planned social activities, or visit the gardens, greenhouse, and outdoor barbecue, patio, and picnic areas, which makes it nice to step outside or gather with neighbors.

    There's round-the-clock supervision, a 24-hour call system, and controlled access with night patrol, along with housekeeping and laundry services, which keeps things safe and comfortable. If someone needs help with medication, bathing, dressing, meals, or other daily activities, the staff can offer personalized assistance, and there's nursing care available on-site 12 to 16 hours a day, with comprehensive health services coordinated with outside providers, so people get what they need without much worry. There's memory care for seniors with Alzheimer's or dementia, including special programming and 24-hour support, plus the building handles non-ambulatory care for those who need it, and there's respite care for caregivers who need a break. Independent living, assisted living, skilled nursing, and memory care services all are available, so the community can support many different needs, which takes some of the guesswork out of what happens if care needs change.

    Residents have access to cable TV and WiFi throughout the building, there's a pet park for small pets under 25 pounds, a deck which isn't common in Macomb County buildings, and options like carpet or vinyl flooring and central heat and air conditioning with hot water, which means apartments can stay just right in all seasons. Residents can take the elevator to get around and have onsite management for daily matters, and there's transportation to doctor's appointments and other events. Housekeeping, linen, and laundry services are all available if needed. The community puts a focus on quality of life, encouraging everyone to stay engaged, and making it feel a bit like living among friends. Orchard Grove - Senior Living Apartments doesn't have unique feature names for everything, but it gives a range of amenities and support for senior housing, whether someone's looking for independent comfort or more hands-on care.

    About Trilogy Senior Living

    Orchard Grove - Senior Living Apartments is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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