Greenfield Rehab & Nursing Center

    3030 Greenfield Rd, Royal Oak, MI, 48073
    3.2 · 61 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Mostly negative, unsafe, moved mother

    I had to move my mom out of Greenfield after a mixed, mostly negative experience. A few staff (Ms. Pat, some nurses, therapists and maintenance) were caring and skilled, but too many were unprofessional, disengaged or even abusive-my mother was scratched by a CNA with long nails. Calls were often ignored, meds and supplies ran out, urgent care was delayed, and management (DON/upper leadership) avoided accountability. The building is old, short-staffed, poorly maintained and not, in my view, safe for rehab or extended care. I wouldn't trust this place without major leadership/staff retraining or closure.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.21 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.9
    • Amenities

      2.2
    • Value

      3.2

    Location

    Map showing location of Greenfield Rehab & Nursing Center

    About Greenfield Rehab & Nursing Center

    Greenfield Rehab & Nursing Center sits at 3030 Greenfield Ave in Royal Oak, Michigan, right inside the Jewish Community Center complex across from Henry Ford Hospital's West Bloomfield Campus, and you'll find that it does not let anyone smoke indoors, whether in private or public areas, and lets in both men and women as residents. The building has 105 certified beds, though these days they're averaging around 80 residents, and right now they're not taking new patients. The staff offers skilled nursing care, assisted living medication management, and plenty of therapy and rehabilitation, both inpatient and outpatient, with personalized plans meant to build up strength and get folks moving again. Residents get 24-hour medical oversight, help with daily tasks, and specialized care for things from acute illness and chronic conditions to end-of-life needs with hospice or just breaks for caregivers through respite care. There's always a nurse around, a doctor they can call, and specialists like podiatrists and dentists come on site.

    Amenities go a long way at Greenfield. They provide meals-chef-prepared and suited to different diets-served either in the dining room or in residents' own rooms, and there's both indoor and outdoor community spaces, a hair salon and barber, and plenty of activities run by recreational therapists, including offsite trips and religious services. The showers are wheelchair-ready, there's resident parking, and they offer free rides for those who need them. Staffers speak English and some other languages, too, and longtime workers like Nona and Keith have drawn praise, as has Arnold Oro, who's in charge of maintenance and keeps things orderly and clean. Reviews have noted the caring, patient manner of the staff, especially on long stays and with patients recovering from things like heart conditions or needing physical therapy.

    Greenfield Rehab & Nursing Center is managed by Nayana Shah, who also owns half the company along with Pinal Patel. It's a for-profit place under Optalis Health & Rehabilitation and belongs to several professional groups, including the Health Care Association of Michigan and the American Health Care Association. The place offers a Certified Assisted Living Director program as well as CALD renewal courses.

    There are some negatives, and they are important to mention because no facility is perfect. Several inspection reports have listed deficiencies including violations of resident rights plus concerns about the quality of life and care, including four infection-related shortcomings. The nurse staffing level averages about 3.14 nurse hours per resident per day, which is something to consider, and their nurse turnover rate at 74.8% is much higher than the Michigan average, which means new faces show up pretty often. Even so, families have described a supportive and dignified atmosphere with attention paid to comfort, involvement of loved ones, and cleanliness.

    Greenfield promises services for a wide range of health needs, and folks can age in place as their care levels change. They partner with veteran programs and offer managed care, making it possible for residents to get most of their health care coordinated on site. The facility does keep information up to date on a monthly basis and does a good job of letting people know what to expect-good and bad-in advance.

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