Overall impression: The reviews for Adira Nursing and Rehab are highly mixed and polarized. Many reviewers praise the facility’s therapy teams, compassionate front-line caregivers, cleanliness, private rooms, and the warm, family-like atmosphere. At the same time, a significant subset of reviews raises serious safety, clinical, and management concerns including allegations of neglect, medication and wound-care failures, theft, and discriminatory behavior. This divergence produces a split picture: for some families the facility is a place of excellent rehabilitation and genuinely caring staff, while for others it is unsafe and poorly managed.
Care quality and clinical/safety concerns: Clinical and safety issues are recurring themes in the negative reviews. Several accounts describe dangerous incidents: residents allegedly had oxygen removed leading to falls, were left on the floor for extended periods after falls, or were found soiled and unattended for hours. There are multiple reports of wound neglect that led to infections, hospital readmissions, sepsis, and in at least one report a death. Delays in responding to call lights, slow administration of pain medication, and delayed detection of fevers were also cited. These are serious, recurrent complaints that point to gaps in monitoring, staffing levels, training, or clinical oversight in some shifts or units.
Therapy and rehabilitation strengths: One of the clearest strengths reported is the therapy department. Numerous reviewers singled out physical, occupational, and cognitive therapists by name and described measurable progress in mobility, confidence, and rehabilitative outcomes. Many families credited therapy staff with rapid and effective recovery, and some reviews called the physical therapy team “fantastic” or “experienced.” For patients seeking short-term rehab, these consistent positive reports are an important positive signal.
Staff, culture, and inconsistencies: Many reviews praise individual caregivers, aides, nurses, social workers, and front desk personnel as empathic, kind, and going the extra mile. Names like Jennifer, Annette, and several therapists were specifically commended for responsiveness and compassion. Conversely, multiple reviews describe a minority of staff as rude, negligent, or abusive; others described frontline employees as overworked and undertrained. High turnover, employees calling in sick frequently, and low employee morale were noted and can contribute to inconsistent care quality. Weekend coverage and on-site management on weekends were repeatedly called out as weak points, causing delays and administrative hassles.
Management, ownership, and communication: Several reviewers mentioned administration restructuring and new ownership with reported improvements, while others said ownership appears unaware of issues in the building. Communication lapses crop up frequently: poor handoffs between shifts, unreturned calls, unreliable intake information, and slow pharmacy response to medication changes. There are also specific and serious allegations of racial profiling and discriminatory treatment by management, which, if accurate, indicate problematic leadership behavior that would need investigation and remediation.
Facilities, cleanliness, dining, and activities: Many reviewers described the facility as clean, well-maintained, and home-like, with private rooms, televisions, and enjoyable meals. Housekeeping and regular activities were praised, and families reported a positive atmosphere with cheerful staff. However, some reviews counter that with reports of pest problems (rats/rodents/bed bugs), stinky hallways, and dirty floors—suggesting inconsistent environmental control and housekeeping standards across times or units. Dining received mixed feedback: several reviews applauded the menu and food quality, while others labeled the meals poor.
Patterns, risk indicators, and recommendations for families: The reviews reveal patterns worth noting. Strengths cluster around therapy, certain compassionate front-line staff, and housekeeping/amenities. Weaknesses cluster around staffing stability (especially weekends), communication failures, clinical oversight lapses (wound care, medication timing, fall prevention), and isolated but severe allegations of neglect or abuse. Prospective residents and families considering Adira should weigh the strong rehabilitation and compassionate staff reports against the safety and management concerns. Practical steps before placement include touring multiple shifts (including weekends/evenings), asking for current staffing ratios and turnover statistics, requesting data on fall rates/readmissions/infection-control outcomes, confirming pharmacy and wound-care protocols, checking how the facility protects personal belongings, and asking about procedures for incident reporting and family communication. It may also be prudent to ask about recent inspections, pest-control measures, and any corrective actions after reported incidents.
Conclusion: Adira Nursing and Rehab appears capable of providing excellent rehabilitation and warm, attentive care in many cases—particularly when the experienced therapy team and dedicated front-line caregivers are engaged. However, the number and severity of negative reports—especially those involving safety, clinical neglect, theft, and alleged discriminatory management behavior—are significant and cannot be ignored. The facility may vary substantially in quality depending on unit, shift, and recent administrative changes. Families should perform thorough, up-to-date due diligence and consider monitoring plans and contingency options if choosing Adira for a loved one.
