Shelby Crossing Rehabilitation

    13794 21 Mile Rd, Shelby, MI, 48315
    3.2 · 12 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Nice facility, inadequate medical care

    I appreciated the bright, new single-floor building, large lovely rooms, friendly staff, and nice activities - rehab and on-site therapy were excellent when available. However, medical care and coordination were inconsistent and sometimes unsafe: delayed meds (once by ~24 hours), infrequent doctor visits, slow records, and poor handling of complex conditions (CHF/kidney disease/edema) and dietary restrictions so meals were often sent back. Memory care was confusing and the tour director seemed unprepared. Overall, warm staff and a pleasant environment, but I would not recommend it for someone with significant medical or memory-care needs.

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    Amenities

    3.17 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.9
    • Meals

      2.3
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Shelby Crossing Rehabilitation

    About Shelby Crossing Rehabilitation

    Shelby Crossing Rehabilitation serves as a skilled nursing and rehab facility that offers several levels of care including assisted living, memory care, independent living, and respite services, and folks can also get home care or hospice care if they need it, so people can feel secure whether they're looking for short-term recovery or a longer stay, and with a focus on rehabilitation services, the staff provides physical therapy, occupational therapy, and help with daily activities for those who require extra support, and there's also a Certified Assisted Living Director (CALD) program here, along with renewal options and educational resources for both staff and residents that include the CALD Refresher course and several portals for staff committees like the HCAM Assisted Living Board Portal, the Education Committee Portal, and the Reimbursement Committee Portal, and there's medication management services available for residents who need extra assistance with their prescriptions, along with regulatory resources for HFA and AFC. Folks can choose from a range of room types including studio apartments with kitchenettes for added independence, semi-private rooms, and one-bedroom options, and assisted living services offer personalized support for those who need help with things like incontinence care, diabetic care, ambulatory care, and daily medication, while memory care programs are designed for seniors living with Alzheimer's disease or other dementias to make sure they receive services tailored to their needs, and there are unique communities just for these residents. The facility features both indoor and outdoor common areas for socializing or quiet time, so residents who enjoy gardening can spend time in the resident garden, walk on walking paths, or even relax during happy hour or wine tasting events, and for those who like to stay active, there's a Fitness Center or gym, stretching classes, art classes, cooking classes, live music, theater performances, karaoke, devotional activities, and even day trips; plus, there's on-site and off-site activities so people can pick what suits them best, and a beautician is on-site to offer extra care and comfort. Dining is flexible at Shelby Crossing with anytime dining, restaurant-style meals, gluten-free and low-sodium choices, organic options, and room service available, so nobody feels left out if they have special diet needs, and everything's prepared with quality ingredients by a professional chef. Each unit has air conditioning, Wi-Fi, cable or satellite TV, and there are ground-floor and handicap accessible rooms to make life easier for everyone, and the facility welcomes pets for those who want to bring their companions along. Shelby Crossing also offers a walk of honor for passing residents, recognizing their time spent with the community, and there are respite and short-term stay options for people who need brief care or a break. Staff members are known for being caring and friendly, helping foster a welcoming environment, and the facility has received recognition like the Best of Senior Living and Best of Senior Living All Star awards. There are options for counseling, activities that keep residents social and active, and specialized care programs focusing on wellness, memory, and rehabilitation, so those who need skilled nursing or personal care get support at every stage. Residents are encouraged to participate in daily living programs that keep them engaged mentally, physically, and emotionally, and the facility's strong focus on rehabilitation and skilled services means people receive the therapy and recovery programs they need to feel better and stay as independent as possible. Resident parking, pet-friendliness, handicap accessibility, and high-speed internet are features that make life at Shelby Crossing a bit more comfortable for everyone, and amenities like the resident garden, walking paths, salon, and on-site fitness all add to the range of choices folks have for activity and relaxation.

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