Lockwood of Lyon

    20905 Pontiac Trail, South Lyon, MI, 48178
    4.2 · 38 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Great amenities but unsafe management

    I live at this brand-new independent living community and the facility itself is beautiful with many amenities - great dining (two meals a day by talented chefs), a busy activities program, salon, theater, gym and friendly housekeeping/serving staff who often go above and beyond. That said, management and executive leadership are inconsistent and sometimes dishonest, staffing shortages mean no after-hours support, and maintenance has been painfully slow despite a few responsive crew members. We've endured long HVAC and elevator outages, in-unit repair delays, and constant cigarette and cannabis smoking despite a no-smoking policy, which has made me feel unsafe at times; COVID communication was also poor. Bottom line: excellent food, location and social life for fully independent seniors - but families should be cautious and I would not recommend it for anyone who needs reliable management or assisted care.

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    Amenities

    4.16 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.6
    • Meals

      4.4
    • Amenities

      3.2
    • Value

      3.5

    Location

    Map showing location of Lockwood of Lyon

    About Lockwood of Lyon

    Lockwood of Lyon Senior Living sits tucked away in South Lyon, MI, where people over 55 can find all kinds of apartments that are new and hassle-free, stretching from one-bedroom spots to larger two-bedroom places that suit active older adults just looking for a bit of extra comfort without giving up independence. They've got a mix of floor plans, so someone might get as much as 962 square feet in an apartment, and there's always bright natural light, window coverings, private patios or balconies, in-suite washer and dryer, walk-in closets and linen closets, plus large bathrooms that have walk-in or roll-in showers, and the kitchens come with dishwashers, a full suite of appliances, kitchen islands, breakfast bars, and sinks with disposal, just fitting for anyone who likes to do a little cooking or gathering family. The apartments have individual climate control, and you can even add a carport for a small fee if you want to keep a car nearby. The whole community is non-smoking, and they do allow small pets under 25 pounds, with a one-time fee.

    People here get more than just an apartment-they can join in daily events and social clubs, take part in outings and sporting events, and go to craftsmanship workshops, which the staff plans to keep everyone busy and connected. Lockwood has full service dining with chef-prepared meals every day, plus a private dining room if you want to celebrate a birthday or something special, and there's a cozy library, several TV and reflection rooms, a fitness center, yoga room, garden patios, and creative multipurpose rooms, which means there's a bit of something for everyone to stay sharp and meet neighbors. The community also takes safety to heart, having controlled entry points, a pendant alert system, and 24-hour maintenance if anything goes wrong. Scheduled transportation is available for residents who need rides to appointments, errands, or group outings.

    Those living here can get support if they need help, because Lockwood of Lyon offers different levels of care, ranging from independent living for healthy and social people, all the way up to assisted living for anyone needing daily help, and memory care for residents with Alzheimer's or dementia. There's even a private room on-site for physical and occupational therapy for those working on recovery or keeping strong, not to mention access to wellness services and caregiving options, including aides for seniors who need extra hands with dressing, bathing, or just some company. Each resident can talk with Sue Fickau, the Executive Director, if specific needs come up, and everything keeps getting updated so new apartments sometimes open up, with prices for a one-bedroom around $2,350. Lockwood of Lyon keeps things plain, friendly, and focused on keeping folks as comfortable and independent as possible as they age.

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