Brookdale Utica Assisted Living

    45969 North Pointe Boulevard, Utica, MI, 48315
    4.5 · 21 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Caring staff, concerning care lapses

    I placed my loved one here and overall I'm grateful - the staff are wonderful, caring and attentive, rooms are clean and comfortable, meals are good, and many residents seem happy and kept busy. That said it's pricey (costs rise yearly), activities and outings are limited, and communication-especially billing (no electronic invoices, unexplained line items)-needs improvement. I'm very concerned about care lapses we saw (dirty public bathroom, inadequate toilet assistance, and medication mistakes with meds found on the floor). I'd recommend this place for the staff and atmosphere but only with close oversight and clear expectations.

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    Amenities

    4.48 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      3.7
    • Amenities

      4.3
    • Value

      2.8

    Location

    Map showing location of Brookdale Utica Assisted Living

    About Brookdale Utica Assisted Living

    Brookdale Utica Assisted Living sits in a one-story building that's easy to get around and is close to shopping centers in the Detroit Metropolitan area, near Lake Saint Clair, and you can find pretty much everything you'd expect in a good-sized senior community because they've got assisted living, independent living, memory care for folks with Alzheimer's or dementia, respite care if someone's only staying for a while, and skilled nursing, all in one place, and you've also got the option for continuing care, which means you don't have to move if your needs change. The building has apartments designed for seniors, including bedrooms, kitchenettes, private bathrooms with walk-in showers, and options for cable TV and wifi, but there are also common spaces like dining rooms, activity rooms, recreation rooms, and even a billiards room. Outside, you'll see gardens, a courtyard for fresh air, and patios where people can visit, with parking available for residents and guests. There's a tea room, a library with large-print books and books on tape, an on-site beauty salon and barbershop for haircuts, and a fitness room/gym, plus staff run a variety of hobbies and social activities like music, games, community outings, religious services, and special events, including programs for veterans and pet-friendly accommodations for those who don't want to give up a pet.

    Trained staff-including nurses and caregivers-are there 24 hours a day to help residents with bathing, dressing, grooming, help with medication, laundry, toileting, diabetic injections, and meals, and the staff aim to provide care that's matched to each person's needs after going over everything in detail before someone moves in. They offer three chef-prepared meals daily with snacks always on hand, and for those who need help with daily living, caregivers provide help with everything from personal care to making sure people are getting their medicine or eating right, and there's a Senior Living Counselor who helps with personal questions or moving in. Housekeeping, linen, laundry, and maintenance services are provided, and there's also an emergency call system in place, so residents don't have to worry if they need quick help. Brookdale Utica Assisted Living pays extra attention to folks with memory issues, like Alzheimer's or other types of dementia, by making the building safer and using therapies and routines that reduce confusion and prevent wandering, so caregivers work hard to keep things feeling homelike for everyone.

    Every apartment is part of a community where social events happen all week, so there's something for everyone, whether it's reading, listening to music, fitness and wellness programs, or just sitting outside in the garden, and for people who need physical therapy or rehabilitation, those services are offered on site, too. Residents get helped with little things and big things so they can keep their routine and keep up their health while living with dignity among friends, and being part of the Brookdale network means policies get checked for state compliance, with a licensed operation carrying number AH500236944. Over the years, the place has received awards for its care and upkeep, and staff focus on making the setting clean, homey, and open for conversation, so people can feel comfortable whether staying for a short visit or living there long term, and updates or helpful information get posted through Brookdale Blogs and signature programs, so there's always a way to stay informed.

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