Bickford of Omaha Hickory

    7337 Hickory Street, Omaha, NE, 68124
    4.1 · 17 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Warm homey care, staffing concerns

    I placed my mom in this memory-care facility and overall felt grateful for the warm, homey atmosphere, beautiful memory-care decor, lots of natural light, courtyard and outdoor space, pet-friendly policy, open dining and large common areas. The staff are often friendly, attentive and supportive - they met medical and emotional needs, involved family, and provided numerous activities - and the building is clean and well maintained. Downsides: rooms are small and can feel claustrophobic, food was okay but portions small, availability is limited and costs (especially medication management) can be high. I also encountered staffing problems - poor screening, occasional argumentativeness, organizational lapses (a medicine cart left unsecured, my mom once left in a chair too long), and an annoying door-code/entry system that required calling staff. If you can afford it and confirm medication/entry procedures, I would recommend it for its excellent memory-care setup and caring staff, but be aware of the staffing and cost caveats.

    Pricing

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    Amenities

    4.12 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.5
    • Meals

      3.3
    • Amenities

      3.4
    • Value

      2.0

    Location

    Map showing location of Bickford of Omaha Hickory

    About Bickford of Omaha Hickory

    Bickford of Omaha Hickory sits in the Benson neighborhood of Omaha, offering assisted living, memory care, and independent living for older adults. The community gives residents help with daily tasks like grooming and managing medicine, and caregivers are always nearby to offer support. Nurses and medical advocates work together under the HigherPath senior health model, which aims to keep people active and feeling good, while regular charting helps track residents' health and wellbeing each day. Residents get to enjoy home-cooked, scratch-made meals served in cozy, well-lit dining rooms with comfortable seating and large windows, and meals are made from fresh, local ingredients. For those living with memory conditions like Alzheimer's and dementia, there are specialized care programs in place and memory care spaces designed with their needs in mind. Safety is a focus, with advanced monitoring systems, wearable call buttons, and fall detection technology, plus all the spaces have secure, assistive features to give peace of mind.

    The facility's layout tries for a home-like feel. There are private bedrooms with plenty of natural light, cozy living rooms with soft lighting, flat-screen TVs, and sofas, along with elegant dining settings-blue napkins, a gold curtain, and seating for a small group. Common areas have fireplace features and big windows that bring in sunlight, and some spaces are set up for group activities or quiet relaxation. Staff encourage residents to join in a full calendar of social events, while the bus service called Howie helps with scheduled trips and appointments. Spiritual care includes general counseling and regular religious services run by on-staff chaplains, and there are beauty salons and spa-like bathrooms with accessible tubs, rose petals, and candles to help residents relax. Outdoor spaces feature porches with rocking chairs and umbrellas, a patio, flowering baskets, and an American flag, adding to the calm environment.

    Bickford provides a range of care to fit changing needs, from safety supervision and homemaking help to physical assistance and wellness programs, and personalized concierge care plans help make sure each resident gets what they need. The facility keeps families informed with regular care summaries and uses a multi-disciplinary approach to care. Happiness ratings among residents are reported as double the industry average, and compassionate caregivers aim to create a place where folks can live comfortably and securely as their needs shift over time.

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