Emerald Nursing and Rehab Mercy

Emerald Nursing and Rehab Mercy sits at 7410 Mercy Rd in Omaha and offers care for people who need skilled nursing or help recovering after a stay in the hospital, and you'll notice right away they focus on making things a little easier for those who need constant medical support, with 174 certified beds and an average of 101 residents most days, and though the place is owned by River City O with a handful of other indirect owners like Jw River City Llc and Yc River City Llc, and managed by Emerald Healthcare Llc along with Evolve Therapy Services and some others, the presence of longtime staff-some with several decades of experience-means you'll see familiar faces if you visit often enough, folks like Amy Fish, David Fleischmann, and a few more who manage day-to-day, and even though nurse turnover remains high at 79.1%, quite a bit higher than the state's average, and the nurse hours per resident per day come in a bit below average at 3.44, there's a clear commitment to round-the-clock care with a physician in the building all week and on-call for weekends, and the care teams, including physical, occupational, and speech therapists, get together with families to set up individual care plans, plus social services and dietary help all get involved, and the folks here offer different levels of nursing and therapy and even home-grown therapy with the same department leading the programs daily, while amenities like big private rooms and patio areas for fresh air, plus personalized dining with gourmet menus, help to support comfort and recovery, but you do have to know, their last inspection in March 2025 turned up some deficiencies, with 50 total, including three related to infection control, one of which pointed out failures in infection prevention that could've caused more than minimal harm, and there were also problems storing, preparing, and serving food correctly; at the moment, they're not taking new residents, and the services, amenities, and providers can change day to day, but the staff speaks English, they offer services tied to skilled nursing and rehabilitation, and their information gets updated in the online directory about once a month, so while there's no perfect facility, and certainly this one has had its share of inspection findings, it stays focused on serving the greater Mercy Region for those who need ongoing care or support for getting back on their feet.