Via Christe

    3636 California Street, Omaha, NE, 68131
    4.3 · 6 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Faith-based care, staffing and cleanliness

    I was impressed by the Christian values, regular worship and Bible study, one-on-one meetings, and genuinely caring, skilled staff - many felt like angels - and the meals were nutritious (vitamins/protein) and often delivered to the room. The facility is well-decorated, comfortable with lots of activities (crafts, field trips, daily aerobics), and I'm grateful for the meaningful time with family and care my grandfather received. However, I saw serious issues: frequent CNA turnover and understaffing in the memory unit, dehydration concerns, laundry damage/theft, room cleanliness problems and occasional unpleasant smells, and the three-story layout means reliance on an elevator. Overall it's a loving, faith-centered place with excellent staff at times, but staffing, cleanliness, and laundry problems made me hesitant to fully recommend it.

    Pricing

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    Amenities

    4.33 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      5.0
    • Value

      4.3

    Pros

    • Christian faith-based environment
    • Regular worship services
    • Weekly Bible study
    • One-on-one meetings with residents
    • Skilled and caring staff
    • Helpful and responsive staff
    • Nutritious meals
    • Meals include vitamins and protein
    • Meals can be delivered to rooms
    • Varied social activities (crafts, church visits, field trips)
    • Daily aerobics and fitness classes
    • Well-decorated facility
    • Comfortable living spaces
    • Positive family experiences and meaningful memories
    • Strong expressions of gratitude toward staff

    Cons

    • Three-story layout requiring elevator access
    • Unpleasant odors reported
    • Cleanliness and room maintenance issues
    • Laundry damage and alleged theft
    • CNA turnover
    • Understaffing in memory care unit
    • Dehydration concerns for residents
    • Some reviewers would not recommend
    • Small apartment sizes
    • Inconsistent staff performance

    Summary review

    Overall sentiment in the reviews is mixed but leans positive in areas tied to the facility’s religious mission, social programming, and the compassionate behavior of many frontline caregivers. Multiple reviewers emphasize Via Christe’s Christian identity and frequent spiritual opportunities — worship services, weekly Bible study, church visits and one-on-one spiritual meetings — and describe these as meaningful features that contribute to a warm, values-driven community. Several accounts characterize the staff as "skilled," "caring," and even as "angels," and families report that staff have been helpful, answered questions, and supported quality time and meaningful memories with residents.

    Care quality and staff themes are split. On the positive side, numerous comments highlight compassionate caregiving, attentive one-on-one time, and a feeling among many family members that residents receive loving care. Meals are commonly described as nutritious and balanced, with attention to vitamins and protein, and some residents receive meal delivery to their rooms — a plus for residents with mobility or health limitations. Social life is robust for many residents: reviewers note a range of activities including crafts, field trips, weekly Bible study, daily aerobics, and other social events that support engagement and well-being.

    However, there are significant and repeated operational concerns that temper the praise. Several reviewers report problems with cleanliness and unpleasant smells in parts of the building, and some mention room cleanliness issues. More serious safety and operational problems were raised in multiple summaries: reported CNA turnover, understaffing specifically in the memory unit, and concerns about residents becoming dehydrated. These are important clinical and quality-of-care concerns because staffing levels and continuity directly affect care outcomes, especially for memory-care residents. Laundry problems (damage and alleged theft) and at least one reviewer explicitly saying they would not recommend the facility point to management and quality-control issues that families should probe further.

    Facility and layout considerations are also mixed. The building is described as well-decorated and having comfortable apartments, but the apartments are described as small by some reviewers. The three-story layout means reliance on an elevator, which may be a logistical consideration for visitors and residents. The combination of pleasant décor with reports of odors and cleanliness problems suggests variability across units or floors rather than uniformly excellent physical upkeep.

    Patterns and takeaways: reviewers consistently praise the facility’s faith-based programming, the availability of social activities, and many individual staff who provide compassionate, family-appreciated care. At the same time, multiple reviewers raise recurring operational concerns — staffing instability (CNA turnover), reported understaffing in memory care, dehydration incidents, laundry problems, and occasional poor room cleanliness — which are serious and merit investigation by prospective families. The reviews suggest that experience at Via Christe can vary substantially by unit, staff present, and timing; some families describe the place as "wonderful" and feel "blessed," while others experienced service gaps and would not recommend.

    If evaluating Via Christe, families should weigh the strengths (strong spiritual life, active social programming, many caring staff members, nutritious meals) against the risks flagged in reviews (memory-unit staffing, dehydration risk, laundry/possessions concerns, cleanliness). Practical next steps would be to tour multiple units, ask for details on staffing ratios and turnover (particularly for memory care), inquire about dehydration prevention and oversight protocols, request the facility’s laundry policy and incident records, and look for evidence of consistent housekeeping and odor control. These focused questions will help determine whether the positive experiences described in many reviews are likely to apply to a particular resident’s situation or whether the operational issues reported by other reviewers could pose a concern.

    Location

    Map showing location of Via Christe

    About Via Christe

    Via Christe Assisted Living and Memory Care sits in Omaha, Nebraska, inside a four-level building that used to be the Foxley Building from 1962, and now they've renovated it into a community for seniors who need assisted living or memory care, and you'll find a main focus on personal care plans developed with input from families and doctors, which means every resident gets the specific help they need day-to-day. There's a whole floor just for memory care where they keep things locked and supervised for folks facing Alzheimer's or other types of dementia, and they also have semi-private apartments for those residents who need extra memory support and private ones for others, plus the rooms come in a range of layouts like studios, one-bedrooms, and even two-bedroom spots, so people can pick what works best for their needs. Staff stay on duty around the clock, they'll help folks move from bed to wheelchair, monitor vital signs and insulin for diabetics, and handle medication and personal care like bathing, dressing, and using the restroom, and you'll find that they'll also support meals three times a day along with snacks, which takes a bit of the work and worry off the residents.

    They stay strict about safety and try to create a comfortable place, having both indoor and outdoor spaces with bright, sunny apartments and landscaped patios lined with trees and walking paths, where people can sit or stroll, and you'll see there are common areas for games, social visits, and relaxation both inside and out. They organize activities to keep folks active and engaged, including special programs for those with dementia and early memory loss, and you'll spot that they have regular social, educational, and movement-based events, along with devotional services either onsite in the Christ the Good Shepherd Chapel-which even has Catholic Mass daily-or sometimes offsite. You'll notice they've set up therapy rooms for rehabilitation, areas just for leisure or recreation, and there's a full staff handling laundry and housekeeping more than once a week, plus transportation is available several times per week for appointments or outings, so residents don't have to worry about getting where they need to go.

    Each resident's care is tracked with daily charting and updates, and families get regular summaries, so everyone knows how things are going and can help make choices. Staff can handle all types of care based on high, medium, or low needs, and the community charges different fees like community, respite, second person, and special care needs, and they include basic cable and all utilities in the cost of the apartments. For seniors needing some time to recover from surgery or a short break, there's also respite care-residents can stay for days or weeks and get the same level of service, and for those who need a bit more connection, Via Christe works with Bloom Companion Care LLC to make sure every resident keeps some contact with the outside world. No matter the level of need, the staff focus on making sure folks are safe, comfortable, and as independent as possible, always providing help where it's needed but encouraging people to do what they can for themselves, all in a neighborhood with shady trees, quiet lawns, and a calm, home-like atmosphere that many families find helps seniors feel settled.

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