Golden LivingCenter - Plattsmouth

    602 S 18th St, Plattsmouth, NE, 68048
    2.2 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed neglectful care, foul odors

    I can't recommend this facility - it was the worst place I've experienced. It was severely understaffed and many employees seemed unprofessional or inexperienced: my loved one was often left without help, meals were late and diabetic-unfriendly (ice cream served to a diabetic), baths happened only once a week, and medications were not given on schedule. There were persistent foul smells (urine/harsh odor), missing belongings and even an investigation, limited doctor access, and the old nursing-home wing felt dark and outdated - all for a high cost. On the plus side, the memory-care unit was clean and homelike, activities were excellent, and a few nurses and CNAs were dedicated and responsive after I complained. Overall the neglect and poor care outweighed the positives; I would not entrust a loved one here.

    Pricing

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    Amenities

    2.15 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.0
    • Meals

      1.0
    • Amenities

      2.7
    • Value

      3.0

    Location

    Map showing location of Golden LivingCenter - Plattsmouth

    About Golden LivingCenter - Plattsmouth

    Golden LivingCenter - Plattsmouth sits over on 602 S 18th St in Plattsmouth, Nebraska, where folks can find different kinds of senior care all in one place, and while the building has 111 units, it feels like the kind of place where people know each other, probably because the staff have a reputation for being joyful and helping out when you need it. They've got assisted living services that help residents with daily tasks like bathing, getting dressed, meals, and making sure all the medication's handled right, and if someone needs skilled nursing services or help recovering from surgery or serious illness, the nurses are there all day and night to look after them, keep track of medicines, monitor wounds, and help with therapy after things like a stroke or heart problem. Residents who have trouble with memory or have Alzheimer's can stay in the spot they call "Alzheimer's Care at Beverly," which has secured areas to keep people safe, and the staff working in that wing go through ongoing training on dementia care and work hard to reduce confusion and wandering.

    For seniors who can live on their own but still like being in a community, there are independent living options with private or studio rooms, and the apartments all have cable TV and central air so folks can be comfortable. The dining hall serves meals planned out by chefs and nutritionists, and they make diabetic-friendly meals, too, because there always seems to be someone who needs that. The grounds include an outdoor garden for fresh air, there's a hair salon for getting spruced up, and they've even got a convenience store if you run out of toothpaste or just want a snack, and they organize things like religious activities, social events, and even trips with their transportation services. For those who only need care during the day, the GGNSC Plattsmouth adult day services are available, and you'll also find respite care that helps caregivers take a break while knowing their loved one is well cared for. Services stretch into things like speech, physical, and occupational therapy, vision and hearing care, podiatry, dental checkups, pain management, and dialysis, so both short-term and long-term residents can get the support they need without leaving the building. The community is Medicare and Medicaid certified, and the business office staff can talk about financial options if you ask, and anything about pricing or room details is available if you call or check the website. Folks here usually say the place feels clean and homelike and mention the staff's kindness as something that stands out. Golden LivingCenter - Plattsmouth aims to be steady and warm, providing practical help for whatever level of care someone needs, from a little extra support with daily activities all the way up to complex nursing needs.

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