Eventide Heartland Care Center

    620 14th Ave NE, Devils Lake, ND, 58301
    4.3 · 30 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Bright facility, caring staff, neglect

    I moved in impressed by a clean, bright facility with warm, caring staff, good activities, flexible visiting, and felt safe during COVID. But chronic short-staffing and occasional neglect were alarming - residents left in bed or in their own waste, one was left without water for over 24 hours, harassment by other residents went unaddressed, and I witnessed verbal abuse - plus opaque billing with unexplained back charges that sometimes exceeded my disability check. Overall I appreciated many dedicated caregivers, but the care lapses and financial surprises make my experience mixed.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      1.0
    • Amenities

      4.3
    • Value

      2.0

    Location

    Map showing location of Eventide Heartland Care Center

    About Eventide Heartland Care Center

    Eventide Heartland Care Center has a lot going on, and you notice right away how much it tries to provide because there are 49 assisted living apartments and studio or 2-bedroom units for folks who like their own space, and then you see 82 or maybe even 83 beds for skilled nursing care, plus a 16-bed Alzheimer's Care Unit for memory care needs, and there's all sorts of therapy around here like physical and occupational therapy with visits from professionals, inpatient and outpatient services, even IV therapy and tube feeding if someone needs extra help. The nurses and staff administer medicines, keep laundry and dry cleaning in-house, and offer housekeeping, so you don't have to worry about chores, though they also focus pretty hard on helping people do as much for themselves as they're able because the place talks a lot about maximizing health, independence, and quality of life with a resident-centered care approach that's been refined for more than 40 years. You've got community dining so people aren't eating alone, and free transportation services if someone needs to get somewhere, and if you want to bring a guest for a meal or join offsite activities, that's doable too. Folks here accept Medicaid, Medicare, and private insurance, so there's financial flexibility in who can live here. The building's fully accessible with handicapped parking, and the place is open round the clock, never closing its doors-always someone around if you need them. For families, there's even a Child Day Care service, which is surprising, and it connects with Heartland Courts as well, creating a little community feel. The Eventide University program and leadership mission offer educational or community things if you like to stay active, while faith communities and clubs provide more ways to get involved. Entertainment's covered with the Dockside Entertainment Center, Spirit Lake Casino trips, outings to Encore 301 Theatre, plus winter sports, hiking, gardens, scenic drives, and fishing options, so there's always an activity nearby or offsite, whether you enjoy birding, snowshoeing, or paddle sports. Folks with specific needs like hospice care or transitional care aren't left out, and there's skilled nursing and memory care, plus home care and extra supports when someone's health changes. Altogether, Eventide Heartland Care Center works to cover many parts of life for older adults with different needs, mixing care, activities, and a steady hand for wellbeing.

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