Overall sentiment in the reviews for Good Samaritan Society - Larimore is mixed and highly polarized. Multiple reviewers praise the facility for compassionate, professional staff and describe remarkable, attentive care. At the same time, other reviewers report serious and systemic problems — including uncaring treatment, poor management, billing mistakes, and lost information. This split suggests inconsistent experiences that may depend on timing, individual staff members, or specific units within the facility.
Care quality is one of the clearest points of divergence. Several reviews explicitly describe very good or remarkable care and note that staff meet resident needs and keep families informed. Those positive accounts emphasize compassion, responsiveness, and situations where staff went above and beyond responsibilities (even checking on residents off duty). Conversely, some reviews report poor care, staff who did not listen to resident needs, and an overall extremely negative impression. The presence of both emphatic praise and serious criticism indicates variable care outcomes across residents rather than uniformly excellent or poor care.
Staff-related themes are similarly mixed. On the positive side, staff are frequently described as caring, professional, and supportive, and family members are noted as being involved and pleased with communication. Several reviewers explicitly recommend the facility and highlight a strong team atmosphere. On the negative side, reviewers raise concerns about understaffing (one review cited a ratio of about one staff member to 15 residents), staff lacking necessary supplies, and reports that some staff were uncaring or poorly trained. There are also comments about staff being treated poorly, which could contribute to turnover, morale issues, and inconsistent resident experiences.
Management and administrative issues emerge as a notable area of concern for some reviewers while others find the administrator responsive. Positive comments indicate administrators and staff who address needs, but negative comments include reports of billing errors, lost information, and poor overall management. These administrative problems (billing mistakes and lost records) are concrete issues that directly affect families and suggest a need for improved administrative processes and record-keeping.
Facilities, dining, and activities receive little direct commentary in the provided summaries. No consistent praise or complaints about meals or programming are present in these reviews. The facility’s faith-based identity is explicitly mentioned as a positive attribute by some reviewers and may be an important factor for prospective residents seeking that environment. The remote location is noted — described as a 'great place' but also flagged as remote — which can be a pro for those seeking a quiet setting and a con for families concerned about travel and access.
Notable patterns: the strongest pattern is inconsistency. Multiple reviews highlight excellent individual staff and moments of exceptional care, while others point to systemic shortcomings (staffing levels, resource shortages, administrative errors). This combination suggests variability that could depend on staffing at particular times/shifts, leadership consistency, or administrative processes. Prospective residents and families should be aware of this variability and consider asking targeted questions about current staffing ratios, staff turnover, billing procedures, and recent corrective actions for any cited issues.
In summary, Good Samaritan Society - Larimore receives both high praise for compassionate, professional staff and serious criticism for inconsistent care, administrative errors, and staffing/resource shortfalls. Strengths appear to be a caring culture among many staff members, strong family communication in numerous cases, and a faith-based environment that some families appreciate. Areas for improvement include stabilizing staffing levels, ensuring adequate supplies and training, and fixing administrative and billing processes to prevent lost information and billing errors. Given the polarized feedback, an in-person visit, conversations with current families, and direct questions to management about staffing and processes are advisable for anyone considering this facility.
