Pricing ranges from
    $6,346 – 8,249/month

    Heritage Crossing

    251 N Cleveland Massillon Rd, Akron, OH, 44333
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful community with occasional issues

    I toured Heritage Crossing and moved my mom in - the building, grounds and suites are beautiful, bright and very clean, with spacious rooms and lovely views. The staff are phenomenal: welcoming, caring, responsive and great with activities; meals are generally delicious and the memory-care leadership gave us real peace of mind as my mom became more engaged. We did run into medication-management and billing hiccups, occasional staffing shortages, and inconsistent personal-care/housekeeping (supplies, shaving, linens) plus some dining-service inefficiencies. Overall I'm glad we chose Heritage Crossing - exceptional people and community, but expect occasional operational issues.

    Pricing

    $6,346+/moSemi-privateAssisted Living
    $7,615+/mo1 BedroomAssisted Living
    $8,249+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.55 · 112 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      4.7
    • Value

      3.1

    Location

    Map showing location of Heritage Crossing

    About Heritage Crossing

    Heritage Crossing is a senior living community with many care options including Assisted Living, Independent Living, Memory Care, and nursing home services, and it's a newly built place with 98 apartments that come in different styles and have Wifi, cable TV, and housekeeping and laundry all included in the rent along with three meals a day and snacks. The staff are friendly, well-trained, and always around, with a nurse onsite part-time and nursing staff on site 24/7, so residents can get help whenever needed, and there's a nurse call system to make sure care is quick and reliable. Residents with memory challenges get specialized support in a dedicated Memory Care Commons with secure access and plans tailored for Alzheimer's and dementia, and there are programs and gardens made especially for them.

    People can bring their pets of any size or shape, and the place even has a therapy dog that visits, which makes it a really pet-friendly spot, and if folks want to get out, there's scheduled transportation and shopping trips. Meals are chef-prepared with options for vegetarian and kosher diets, and meals can be served in the dining area, in private dining rooms, or brought to the resident's apartment, which is good for comfort and convenience. The community's got a bistro, a baby grand piano, a coffee and hydration station, and space for arts and crafts, music, gardening, and tabletop games.

    Daily living is made easier with all utilities included, access to on-site beauty salon services, and the option to pay by check, credit card, or insurance, so the fees are pretty straightforward and clear, which a lot of people like. Common areas include a computer room, library, entertainment venues with a theatre room, an activity room, great room with a fireplace, and relaxing gardens, plus complimentary on-site parking and guest parking for visitors. Programs cover cultural, educational, and literary experiences, faith-based groups, and regular outings both on and offsite, which help residents stay active and engaged, and family members can join for guest meals or special events in private spaces.

    There's structured support for those needing help managing medicine, assisted living help with everyday tasks, and a focus on making things safe and secure-like 24-hour building security and personalized care plans that really pay attention to each person's needs and history. Housekeeping, laundry including linens, concierge services, and easily accessible shops and medical centers nearby help residents stay independent but supported, and the staff have a reputation for open communication and working well with families. Heritage Crossing tries to keep everyday life comfortable, simple, and meaningful, with a wide mix of activities and a staff that aims to support each resident's happiness and well-being in a way that feels personal and steady.

    People often ask...

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