Legacy Centerville

    1001 E Alex Bell Rd, Centerville, OH, 45459
    2.6 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent rehab, poor long-term care

    I had a mixed, ultimately alarming experience. The rehab team, therapy, activities and remodeled upstairs were excellent-clean, well-equipped and caring-but the long-term side was hit-or-miss: nurses and aides often overworked or unresponsive, call button and phones ignored, meds mishandled, missed showers/soiled sheets, poor meals, cleanliness issues and locked exits that felt unsafe. Management was defensive and slow to act (hospice even flagged neglect), so despite great therapists and friendly staff I can't recommend staying here-avoid unless you only need short-term rehab.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.65 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.7
    • Meals

      2.3
    • Amenities

      3.5
    • Value

      4.0

    Location

    Map showing location of Legacy Centerville

    About Legacy Centerville

    Legacy Centerville sits at 1001 Alex Bell Road in Centerville, Ohio, offering a wide range of care for older adults including independent living, assisted living, memory care, home care, skilled nursing, hospice, and rehabilitation. The building holds 129 certified beds with roughly 101 residents on average, and the staff reports about 2.91 nurse hours per resident each day, which is less than the state average, while nurse turnover is a bit higher than typical at 63.5%. Legacy Centerville, managed by Dmd Management Inc since December 2022 and affiliated with Legacy Health Services, provides support for daily activities, medication management, meal service, personal care, adult day options, and short-term respite stays.

    Residents can find single or double rooms, all designed to feel comfortable and accessible, with plenty of light and cheerful décor. The memory care unit is secured with specialized support for dementia, and the whole facility is kept clean with regular housekeeping and maintenance. The care team includes staff focused on memory care, skilled nursing, rehabilitation, and wound care, offering physical, speech, and occupational therapy most days of the week. A daily physician visit helps monitor residents' health, with services like wound care, chronic illness support, and medication oversight. The dining area serves freshly prepared meals every day, including options for special diets, and there's a salon, cable TV, Wi-Fi, and outdoor space for relaxation.

    Residents join activities like bingo, gentle exercise, mind games, music, and outings, with life enrichment programs and social events adding variety. Security features include an emergency response system, and transportation is coordinated for appointments or trips. Deficiencies have been noted in infection control and care planning, but the facility enforces resident rights, dignity, and the chance for everyone to make their own choices. Virtual tours are available for anyone interested in seeing what it looks like before visiting. While some areas like staffing hours and nurse turnover are a concern, many families say the staff is caring and respectful, and the environment stays clean and homey with support tailored to each person's needs for health, comfort, and dignity.

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