Gardens of Oakley

    4001 Rosslyn Dr, Cincinnati, OH, 45209
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, serious management failures

    I live near/visit family at the newly renamed The Arc at Cincinnati (July 2024) and have a mixed experience. The therapy team (Heidi), Danielle, and the dietary/kitchen staff are outstanding-wonderful food, great rehab, and some genuinely caring, hardworking people. But I've also seen serious safety and management failures: short-staffing, missed meds/dialysis, hygiene and cleanliness problems (odors, bugs, soiled linens), missing laundry/theft, billing/administrative issues and unresponsive leadership. Bottom line: excellent caregivers and services at times, but persistent neglect and leadership problems make me cautious about long-term placement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.37 · 102 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.0
    • Meals

      2.6
    • Amenities

      2.0
    • Value

      1.6

    Location

    Map showing location of Gardens of Oakley

    About Gardens of Oakley

    Gardens of Oakley cares for seniors with compassion, providing many services to help people live as comfortably as possible, and the single-story building makes getting around easy for folks who use wheelchairs or have trouble with steps, and there's housing with either one or two bedrooms, plus the place lets you keep your pet with you, which is always a comfort. There's a strong focus on health needs, with on-site medical care, skilled nursing staff, and options for wound care, IV therapy, respiratory care, enteral nutrition, tracheostomy care, and clinical services, while speech, occupational, and physical therapy help folks with different challenges, whether it's moving around, daily tasks, or communication. Residents with Alzheimer's or other memory problems get help through memory care programs that try to reduce confusion, keep people safe from wandering, and include activities to help thinking skills, and those in need of everyday help get support with things like bathing, dressing, grooming, and taking medicine, while people recovering from surgeries or illness can use respite care for short or weekly stays, and those needing end-of-life comfort receive hospice care.

    The place is pet-friendly, and housing choices include private or semi-private rooms, some with kitchens or kitchenettes, washer and dryer, safety features like sprinkler systems, handicap accessibility, and wheelchair-accessible showers, and there's cable TV and Wi-Fi for staying in touch or keeping busy. Residents can join in all sorts of activities, with a recreation calendar full of social, educational, and arts-and-crafts groups, as well as religious services including Catholic mass with chaplains, or just enjoy the cafe, library, TV lounge, enclosed courtyard, outside gardens, raised garden beds, and easy-access patio, plus there's a game and activities room for card games and crafts. People who want to stay active can use the fitness center, and staff offers walking and wheelchair help as needed, while caregivers handle housekeeping, laundry, and maintenance to let folks focus on what they enjoy.

    Dining is flexible, with restaurant-style meals, international cuisine, private dining rooms, and room service for those who want it, and meals are cooked to meet different health needs, whether someone needs low or no sodium, gluten-free, or sugar-controlled options, and snacks during the day keep people satisfied. Transportation is available, either with complimentary rides or at a cost, and there's resident parking and guest spaces for visitors. For folks who want to look or feel their best, there's a beauty salon and barber shop. Staff members are described as kind and joyful, always there to help with whatever residents need, and everyone's care plan is individualized so each person gets the right help. The focus remains on making sure people are safe, well-cared for, and able to join in community life if they want, while offering enough privacy and comfort for those days when quiet time at home is better.

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