Mercy Franciscian At West Park sits as a non-profit, church-related senior care facility where you'll find a wide mix of living choices-studio suites, shared apartments, one-bedroom units, and even maintenance-free senior apartments for more independent folks, and with 369 assisted living units it's built to handle a pretty large community, so things don't tend to feel lonely. There's help with putting on clothes, plus skilled nursing care, memory care for people with Alzheimer's or dementia who need extra watching to feel safe, and even Parkinson's care, and the staff set up custom care plans to suit the needs of each resident, recognizing when someone just needs a gentle reminder with the bathroom or daily medication management, or when it's the full 24-hour nursing care, and that goes along with physical therapy, speech therapy, occupational therapy, dentistry, podiatry, optometry, audiology, and even wound care right on the premises. There's also home care services-Trained aides provide companionship and daily help in a resident's own home, keeping older adults in familiar surroundings a little longer, and there's a short-term rehab and long-term nursing care wing, with each private room set up for privacy, usually with all the comforts people expect.
Residents can take part in a busy activities program and there's always something going on-game rooms, movie theater, beauty shop, big-screen TVs, massage therapy, game night, comfortable common areas that look newly updated on the inside, and those private dining spaces for family visits. Snacks are always available and meals have a focus on nutrition, quality ingredients, and even dementia-friendly menus for those with special diet needs. If someone needs help eating, staff are ready to step in, and meals get delivered if the walk to the dining room ever feels too much. Weight management, health check-ups, medical transportation, and even routine service assessments keep everybody as healthy as time will allow, and there's always a nurse or doctor on call since the place has a clinical focus, partnerships with Christ Hospital Medical Associates and a Medical Director who runs point on coordination, plus a well-known vision care center for eye health. Residents who need help after hospitalization can get post-acute rehab every day from therapists, and oxygen, nebulizer, Cpap, and Bipap therapies are available if needed. There's a mix of active seniors living on their own, those needing more daily assistance, and people who need higher levels of medical supervision, with staff including registered nurses, LPNs, CNAs, and therapists covering shifts around the clock.
Mercy Franciscian At West Park has won awards for both care quality and resident satisfaction like Best of Senior Living and Best of Senior Living All-Star, and scores an A+ for overall inspection results, plus an A-minus for property inspection, which is reassuring, though staff admit to having occasional short-handed days, but people still describe the workers as joyful, helpful, and attentive, creating a friendly and welcoming environment. The property itself is attractive, with beautiful gardens and walking paths so residents can get outside, and the facility stays focused on meeting care quality metrics, holding regular medical rounds, and keeping up with wellness checks.
The community accepts Medicare and Medicaid, has easy parking, WiFi, in-room emergency systems, bathroom reminders, and private as well as shared rooms. Social, mental, and physical activity programs are always going, designed to foster engagement and reduce loneliness, and with help on hand if things get confusing or overwhelming. Long-term care, palliative care, dental and vision services, recreational and therapy programs, and a variety of treatment options mean most seniors can get what they need, whether it's a short stay or a new permanent home. Mercy Franciscian At West Park is known for compassionate care and a strong sense of community, and though there's no resident council right now, the staff strive to address any issues quickly. The setting feels like a well cared for home, with a focus on both health and comfort, owned and managed by a reputable health organization, and associated with Trinity Health Plan.
