Pricing ranges from
    $6,479 – 8,422/month

    Forest Hills Place

    3151 Mayfield Rd, Cleveland Heights, OH, 44118
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Bright facility, serious safety failures

    I found the building bright, well-kept and full of activities, and many staff were genuinely kind, attentive and compassionate - my loved one enjoyed the apartment and programs. That said, care quality is inconsistent: high staff turnover, medication delays, poor communication and understaffing were persistent problems. Most alarming were long-standing cleanliness and pest issues - repeated bed-bug infestations and other safety failures (including an incident that resulted in a resident's death) that management did not adequately address. Because of those serious safety and hygiene concerns, I cannot recommend placing a loved one here despite some excellent staff and nice grounds.

    Pricing

    $6,479+/moSemi-privateAssisted Living
    $7,774+/mo1 BedroomAssisted Living
    $8,422+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 125 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.6
    • Meals

      3.0
    • Amenities

      3.9
    • Value

      2.3

    Location

    Map showing location of Forest Hills Place

    About Forest Hills Place

    Forest Hills Place sits in a quiet wooded neighborhood in Cleveland, Ohio, just east of Forest Hill Park, and welcomes adults aged 55 and over who want comforting amenities and help as they age, so folks will find a variety of care from independent living to assisted living, nursing care, Alzheimer's care, memory care, even respite and hospice services when needed, all licensed by the state and certified by the Ohio Department of Aging, allowing residents to use programs like the assisted living waiver, myCare Ohio, or PACE. Apartments here offer window treatments, generous closets, storage space, kitchenettes with a refrigerator and microwave, and individual indoor mailboxes, plus people can bring pets. Residents control their own heating and air conditioning, and safety comes from smoke detectors, a sprinkler system, illuminated entries, and secure memory care with alarmed doors and enclosed patios, while wheelchair-accessible showers help with mobility needs.

    Caring staff stay available all day and night to help with bathing, dressing, medications, or help with grooming, and the community supports aging in place, so people can stay as their needs change. Memory care is tailored for those with memory needs, using custom care plans, activities for cognitive skills, and a secure, supported environment. Apartments range from studio units to semi-private spaces and single rooms, aiming to feel homelike, with weekly housekeeping, laundry, and meals served daily, using menus designed by a registered dietician. Folks have a hair salon and beautician onsite for grooming, plus plenty of community features-lounges, activity rooms, indoor and outdoor gathering spots, and regular social, educational, physical, and entertainment programs like Tai Chi, daily exercise, devotionals, outings, transportation to appointments and events (some of it free, some for a fee), making it easier to stay engaged and social. Residents get on-site and off-site activities, spiritual support, parking, indoor mail, and enjoy extra medical support if needed, including psychiatric and podiatric care. Forest Hills Place pays close attention to safety, support, and a routine that keeps residents as active and comfortable as they can be, whether they're staying short-term for respite or calling it home for years.

    About Enlivant

    Enlivant, founded in 1981 and formerly headquartered in Chicago, Illinois, was a pioneering senior living provider that operated over 200 communities across the United States before transitioning management to new operators in September 2023. Previously known as Assisted Living Concepts, the company rebranded as Enlivant as part of a strategic repositioning that included relocating its headquarters from Wisconsin to Chicago. Under the decade-long leadership of CEO Dan Guill, Enlivant served thousands of seniors with a team of more than 7,000 dedicated caregivers. The company offered a comprehensive range of senior care services including assisted living, independent living, memory care, and short-term stays. Enlivant's pioneering approach centered on creating supportive, stimulating environments where residents could thrive in mind, body, and soul. Their unique Resident Care Partner program paired each resident with a dedicated caregiver to ensure personalized attention and continuity of care. This person-centered philosophy emphasized building meaningful relationships and fostering vibrant communities where seniors could maintain their independence while receiving necessary support. Enlivant achieved significant industry recognition, becoming the first senior living provider to earn the WELL Health-Safety Rating for its entire portfolio of 215 communities in January 2022. This evidence-based, third-party verified certification validated their comprehensive health and safety protocols, including enhanced cleaning procedures, robust emergency preparedness programs, and successful vaccination initiatives that achieved nearly 95% vaccination rates among employees and residents. The company was also certified as a Great Place to Work for four consecutive years by the Great Place to Work Institute, reflecting their strong culture of respect, camaraderie, and meaningful work. Despite these achievements, including 92 communities being recognized by U.S. News & World Report as 2023-2024 Best Senior Living communities, Enlivant faced insurmountable financial challenges following the COVID-19 pandemic. Citing operational difficulties, occupancy challenges, rising interest rates, and debt service costs, the company ceased operations at the end of 2023. While Enlivant's legacy includes pioneering approaches to senior care and industry-leading safety standards, its communities now operate under new management, continuing to serve seniors across the nation.

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