Harvard Gardens Rehabilitation and Care Center stays open all day and night, every day, and it runs as a for-profit skilled nursing facility with 130 certified beds and averages about 96 residents per day, offering both semi-private and private rooms, with monthly rates ranging from $5,000 to $10,000 depending on room choice, and people can get many types of care there like skilled nursing, assisted living, memory care, independent living, and rehab care, plus there are outpatient rehab services, too. The care center has a mix of therapy and medical services including on-site physicians, cardiac and pulmonary rehab, orthopedic rehab, occupational therapy, physical therapy, speech therapy, advanced wound care, diabetes management, medication support, pain management, and even palliative and hospice care, plus personal care like bathing, dressing, grooming, and toileting, and personal care assistants can help with daily tasks. Harvard Gardens also offers meals, laundry and dry cleaning, social programs like arts and crafts, health and wellness activities, and provides concierge services, transportation, and has a fitness center, salon/barbershop, game and activity rooms, dining rooms, kitchens or kitchenettes, washers and dryers, WiFi, cable TV, and private event spaces, and the facility's safety features include handicap access and sprinkler systems. Residents can choose from private or shared suites with many of these property amenities, and community spaces let people gather with other residents. The center works with optional assessments and initial consultation for personalized care plans using a team of clinicians and therapists. The care environment is supposed to emphasize personal treatment planning and claims a five-star designation in Cleveland, and accepts Medicare, Medicaid, and most private insurance policies.
Management control has changed several times since March 2023, with recent managers named Nicholas Gulich, Richard King, David Oberlander, and Yehuda Wenger, and operations have been under Rcx Billing Solutions. Over time, inspection reports and the special focus facility designation have shown a pattern of serious quality problems, with a total of 72 deficiencies found, including five related to infection control and others tied to lack of proper care according to doctor's orders or resident preferences. The center's record also shows it's failed at times to protect residents from abuse, neglect, and exploitation, even as it develops and tries to implement policies to prevent these problems. There's no published information about nursing staff hours or turnover. Harvard Gardens provides a wide variety of services and amenities for those in need of senior care in the Cleveland, OH area, and offers a range of living and care options, but inspection history and care records deserve attention from anyone considering a stay.