Capital City Hospice

    2800 Corporate Exchange Dr #170, Columbus, OH, 43231
    3.3 · 12 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Compassionate staff, poor overall coordination

    I found many individual staff-aides, CNAs, nurses, chaplain and volunteers-compassionate, helpful and hardworking; equipment delivery and hospice arrangements were seamless. Unfortunately the nursing department seemed overworked and late at times, social services was minimal/unresponsive with no sitter support or good phone access, and management didn't coordinate well. The medical director's delay signing a death certificate was unacceptable and I'm planning to file a Medicare complaint. Overall I appreciate the caring staff but had a poor experience and would not confidently refer this facility.

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    Amenities

    3.25 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      3.3

    Location

    Map showing location of Capital City Hospice

    About Capital City Hospice

    Capital City Hospice sits at 2800 Corporate Exchange Dr #170 in Columbus, OH, and the place covers a lot for folks facing end-of-life needs or looking for support for a loved one. The people there give attentive and kind hospice care, and many families have said the staff treats patients with respect and compassion, even getting a rating of 3.0 stars from past reviews. There are more than 100 paid workers and over 150 volunteers, so whether someone needs physical help, emotional or spiritual support, or just someone to talk to, there's usually someone available, day or night. The Selma Markowitz Care Center inside the facility has over seven private rooms with things like whirlpool baths, kitchens, living rooms, and a children's play area, trying to make it feel a bit more like home when things get hard. They even run a Bedside Presence program, where staff stick close during a person's final hours, helping families so they don't feel alone.

    People can get help in their own homes, in nursing homes, or at assisted living centers, since the hospice team brings their care wherever the patient stays, and for veterans, there's a special group to help with unique needs veterans have. Some folks need relief from pain, so they offer massage, pet, and music therapy, since sometimes a song or a gentle touch makes a rough day a little better. For patients who still have wishes to fulfill, there's the Wish Program to help them check off a dream or leave a small legacy for loved ones. Support for families comes in different ways too, like counseling, help with memorial contributions or honoring someone by planting a tree, sending cards, flowers, and organizing services at places like Wilson Funeral Home, Mannasmith Chapel, which is a partner location. When it comes time for gatherings, there's room for viewings and funeral services, and all the information gets shared with families to ease the planning at a tough time.

    They've got meals for those who need them, both regular and diabetic-friendly, and provide help for non-ambulatory folks and those dealing with incontinence. The indoor common spaces give people a place to sit together or join in activities, and for people who keep faith close, there are devotional activities offsite and regular services to help folks find comfort or practice their beliefs. The care team handles so much-skilled nursing, memory care, and assisted living needs-always focusing on what's best for quality of life. Families can also make memorial donations or offer gifts in honor of loved ones, and the staff keep good records so all the important family and medical information is passed along. The main focus always stays on making sure patients and families feel supported, informed, and as comfortable as possible, during some of life's most serious moments. The place has a website with more facts and details, for anyone who wants to know more about their programs or care options.

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