Crown Pointe Care Center

    1850 Crown Park Ct, Columbus, OH, 43235
    4.0 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean, caring staff; inconsistent communication

    I found Crown Pointe clean, comfortable and home-like with very caring, professional staff - therapy, activities and amenities were excellent and many team members went above and beyond. My experience was mixed because care and communication were inconsistent (weekend staffing shortages, occasional medication/hydration lapses and a serious fall with delayed family notification were reported). Overall I'd recommend cautiously: great for rehab and long stays when the team is engaged, but ask up front about staffing, safety and communication.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.98 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.1
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      4.0

    Location

    Map showing location of Crown Pointe Care Center

    About Crown Pointe Care Center

    Crown Pointe Care Center sits at 1850 Crown Park Court in Columbus, Ohio, and has 99 certified beds with about 91 residents most days, which means most rooms are used but not crowded, and you'll see all kinds of folks who need long-term support or a place to recover after a hospital stay. Staff give a total of 1.33 hours per resident each day, counting 0.66 hours from registered nurses, 0.67 from licensed practical nurses, and 2.7 from nursing assistants, so people usually have help nearby, and registered nurses are around day and night. The care center covers a wide range of needs like orthopedic, cardiovascular, stroke, dementia, and hospice care, with both short-term rehab and long-term nursing available, and folks can get physical therapy, speech therapy, and occupational therapy all seven days a week, including help to keep residents moving and involved in daily life, which sometimes keeps spirits up. If someone faces tougher health problems, palliative care and close work with hospice providers try to ease symptoms and discomfort, and the staff keeps watch for trouble like pressure sores, with only 0% of low-risk long-term residents affected, though about 11% of high-risk residents do get them.

    Crown Pointe takes vaccine care seriously for long-term folks, giving the pneumonia shot to 90% and the flu shot to 97%, but for short-term folks, only about half get the pneumonia shot and around three-fourths get the flu shot, which isn't as high but may be due to timing or other reasons. The staff works to meet residents' nutrition needs and tracks when folks lose too much weight, which happens to around 6% of residents, so they're careful to step in early. Pressure sores appear in about 8% of short-stay residents, with 6% reporting moderate or worse pain, and 4% experiencing delirium, which is always tough for anyone and means the staff has to stay alert. In the long-term group, 8% get urinary tract infections, 5% have catheters, and 6% spend much of the day in bed or a chair, so the team helps get people up and moving if possible, but lets folks rest if that's what they need. Sadly, 42% of low-risk folks still lose bowel or bladder control, and about 2% have declining movement, which shows health troubles common for age or illness. The care center doesn't use physical restraints and they watch closely for depression and anxiety, tracking an 8% rate of folks who feel more down or nervous than before.

    Residents or their families join in regular councils to give feedback and help guide decisions, and care plans happen with detailed actions, signed off by nurses and checked for accuracy. They talk quickly with families and doctors if there's an injury or a big change, aiming to keep everyone in the loop, and laboratory or pharmacy services are ready to help manage everything from lab tests to medicine side effects. The place isn't part of a hospital or one of a big chain of homes, and it's not a Continuing Care Retirement Community or part of a Special Focus program, but it went through a Quality Indicator Survey to check how things are run and has all the automatic sprinklers for fire safety. Owners run the place as a for-profit operation, yet it accepts Medicare and Medicaid, which many families rely on.

    The building has wide rooms, each with its own TV, and there's a dining room for meals and spaces to meet friends, with a therapy gym to relax or work on getting stronger. The staff thinks about emotional needs, too, keeping an environment where people decide things like when to get up, eat, or take a bath. Outside, residents can catch some sun, enjoy flowers, or just get fresh air, and on quieter days, there's visiting the beautician to get spruced up a bit. Whether someone's facing a tough recovery, settling in for a longer stay, or simply needs a gentle hand, Crown Pointe Care Center stays focused on each person's comfort and dignity, which, for many, is what matters most.

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