The Laurels of Gahanna

    5151 N Hamilton Rd, Columbus, OH, 43230
    3.3 · 86 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Filthy facility, neglected care, unresponsive

    I appreciated a few outstanding staff and therapists who went above and beyond, but my overall experience was very negative. The facility smelled and was often filthy, rooms were outdated/overcrowded, call buttons went unanswered for 20-30 minutes, meds (including antibiotics) were delayed, basic hygiene and supervision were neglected, there was little RN oversight or clear communication, and management was unresponsive - I would not recommend this place for rehab or long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 86 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      2.4
    • Amenities

      1.8
    • Value

      3.3

    Location

    Map showing location of The Laurels of Gahanna

    About The Laurels of Gahanna

    The Laurels of Gahanna is a senior care community in Columbus, Ohio, and it's a place that's been in the same group, Laurel Health Care Company, since June 2018, owned by Laurel Ohio Operations Group, LLC, and you can always see the family of companies that are tied to it, like Ciena Healthcare and Laurel Acquisition Holding Corporation, which means there's a real company structure behind what they do, and the community itself has 112 certified beds and usually has about 100 residents, so it's not too crowded, but it isn't tiny either, and they have a variety of rooms from studios and private to companion or semi-private, which means people can find a spot that fits what they need and want, and they recently did a renovation so the common areas and private rehabilitation suites have a more home-like feel, with amenities like private bathrooms, kitchenette options, air conditioning, wall-mounted TVs, Wi-Fi, and even things like cable TV so there's some comfort and entertainment, plus folks can enjoy activity rooms, a spa, fitness room, walking paths, gardens, and a courtyard if the outdoors is important, so there's a bit of everything for residents to stay busy, whether it's movie nights, exercise classes, outings, or regular family events.

    The care services at The Laurels of Gahanna cover a wide range, and the staff has plenty of licensed nurses, nurse assistants, specialized therapists, a registered dietitian, a licensed social worker, and even services for dental, vision, and podiatry needs, so they can help people who've had surgery, illness, or injury, with both short-term rehabilitation and long-term stays, and they're proud to have some long-term residents, offering help with things like bathing, dressing, moving around, and medication, making it easier on those who need a little more support with daily life, and for those who need more medical attention or memory care, they offer services for dementia, Parkinson's Disease, palliative and hospice needs, neuro-rehabilitation, cardiac therapy, wound care, high acuity care, and even support for non-ambulatory and incontinent folks, plus they can do dialysis, IV therapy, respiratory care, and offer therapy like occupational, speech, physical, and outpatient, and for those returning home after a stay, they'll do home evaluations to see what equipment and services are needed for the transition.

    Security and supervision are always on, with 24-hour staff and a call system, so there's help when needed, and the staff offer above-average nurse hours compared to Ohio's state average, but they have a higher turnover rate for nurses, which means new faces come and go more often than some places, and the state inspection reports have listed 63 total deficiencies, including 5 related to infection, and have pointed to some concerns with quality of life, safety, and following proper response and care rules, so this is something to be aware of since the facility must meet federal standards, giving people the facts about the care environment.

    Transportation services are part of the package, with a wheelchair accessible bus and convenient parking, making it easier to get to appointments or family events, and the dining room, private dining options, and beauty and barber shop add to day-to-day comfort, making life a little more enjoyable for residents who want some of those modern living touches alongside medical help.

    The Laurels of Gahanna community ties itself to a system of support and care, offering people choices for independent living, assisted living, skilled nursing, memory care, hospice, and respite, so folks can move between levels of care when health needs change, and with extra details like telemedicine for remote doctor access and COVID-19 services, they've adapted to recent health needs, and all these factors lead to an average community rating of 6 out of 10, showing room for improvement but still meeting what many residents find reasonable, offering stability, amenities, and a full menu of health services under one roof.

    People often ask...

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