Overall sentiment across the reviews is strongly positive, with repeated emphasis on compassionate, family‑style care and a staff culture that treats residents like members of the family. Many reviewers highlight that the center is small enough to provide personalized attention, and they describe staff as kind, patient, understanding, and willing to go above and beyond. Several comments specifically praise staff responsiveness to situations and emergencies — including accounts of life‑saving oxygen support that extended a resident's life — which underscores both the clinical competence and attentiveness of the caregiving team.
Staff and management are frequent focal points of praise. Reviewers name supportive management roles (business office manager, social director, admissions director) and emphasize a helpful, friendly administrative presence. Multiple reviewers call out long staff tenure (one mention of six years), which suggests continuity of care and established relationships between staff and residents. Staff are described repeatedly as caring, loving, and respectful; phrases such as "trusted facility," "best care possible," and "treat family like their own" recur throughout the summaries, and several reviewers explicitly say they highly recommend the center.
Facility- and program‑level strengths are consistently noted. The center has undergone remodeling and is described as modern and updated. The kitchen is repeatedly praised — called the "cleanest kitchen" and recognized as a Gold Plate Award Winner for 2025 — and meals (including a specifically praised Thanksgiving meal) receive strong positive comments. Reviewers highlight resident activities and outings, indicating an active programming schedule that contributes to resident quality of life. Short stays are mentioned positively in at least one review, and overall the environment is described as warm, welcoming, and family‑oriented.
There are some concerns and a few less favorable notes to consider. One recurring concern is that staff are "not paid enough," which is expressed by reviewers who worry about compensation and its potential effect on staff morale or retention. Another review simply states "horrible," indicating at least one isolated, strongly negative experience; however, that review lacks detail and is contradictory to the dominant positive trend. A small number of reviewers note initial reluctance or hesitation before placement that later turned into satisfaction, which suggests some families may need time to adjust or reassurance when first engaging with the facility.
In summary, the dominant themes are high-quality, compassionate care delivered by attentive, experienced staff within a small, personalized setting. Strong leadership, modernized facilities, an award‑winning kitchen, and active programming are consistent strengths. The primary concerns are isolated negative feedback and perceptions about staff compensation; these may merit follow‑up by facility leadership to ensure pay and working conditions support continued quality and low turnover. Overall, the reviews portray Cridersville Health Care Center as a trusted, well‑liked facility that many families recommend for its caring atmosphere and strong staff performance.
