Altercare Cuyahoga Falls

    2728 Bailey Rd, Cuyahoga Falls, OH, 44221
    3.3 · 84 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Chronic neglect caused devastating outcome

    I had a mixed, ultimately devastating experience. A few nurses and the therapy team were excellent and caring, but chronic understaffing left aides inattentive or on phones, call lights ignored, rooms dirty with urine odor, and meals/activities inconsistent. Delayed medical attention - catheter neglected, UTI → sepsis - and management dismissing complaints led to a tragic outcome. I cannot recommend this facility despite some great staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.9
    • Meals

      2.5
    • Amenities

      2.2
    • Value

      1.0

    Location

    Map showing location of Altercare Cuyahoga Falls

    About Altercare Cuyahoga Falls

    Altercare Cuyahoga Falls sits on a single floor and offers a range of care options, with skilled nursing care, assisted living, independent living, short-term rehabilitation, long-term care, hospice, and palliative care all under one roof, so folks with different needs can get support as they need it, and it's got a dedicated short-term rehabilitation unit that really helps people recover after surgery, accidents, or hospital stays, plus the secured memory care is set up for residents with Alzheimer's and dementia, where extra safety and support are needed, and they also take care of post-acute medical needs, including orthopedic and cardiovascular rehab, stroke therapy, trauma care, diabetes management, and oxygen therapy if doctors ask for it, plus there's outpatient rehab for folks who just need therapy without moving in.

    The building fits up to 91 residents and offers private and semi-private rooms, and all the private rooms come furnished with single beds, big windows, and private bathrooms, with natural light and high ceilings that make everything feel open, so rooms overlook the grounds with views of the lush courtyard, and there's a resident lounge, spacious common areas, cable and satellite TV, walking paths, and a courtyard garden with mature trees, so folks have nice outdoor spaces with programs for fresh air and exercise, and they've got outdoor activities out in the courtyard when the weather is nice, too.

    Restaurant-style dining is available and kitchen staff serve a variety of meals to match residents' tastes and diets, and there's an on-site beauty and barber salon for haircuts or styling, plus they run recreational activities to keep people engaged, and staff can offer translation services if someone needs help with another language, and there's complimentary Wi-Fi around the whole place. Therapy is offered every day of the week in the therapy gym for physical, occupational, and speech therapy, and care is personalized based on what each resident needs or what their doctor recommends, so nurses are there 24 hours a day and the emergency call system means someone will answer quickly if there's ever a problem.

    The housekeepers and laundry team take care of cleaning, there's medication management, and personal care services help with bathing, dressing, and other daily needs, and respite care is offered for short stays if a caregiver needs a break. Memory care and other programs have their own setups and names unique to the facility, and the staff works with residents and their families to adjust routines and care plans so they stay comfortable, and there's plenty of natural light, with the building surrounded by trees and green views, sitting right by nearby residential neighborhoods, so you'll notice it feels part of the community. Medicaid is accepted and staff focus on understanding what each person wants or needs, offering care in a calm, comfortable spot designed for dignity and quality of life, and the place is known for adapting to meet a wide variety of care requirements, whether it's for a short rehab or a longer stay.

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