Sanctuary at Wilmington Place

    264 Wilmington Ave, Dayton, OH, 45420
    2.7 · 38 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Negligent understaffed rehab; avoid facility

    I placed my mom here for rehab and left with her worse - rehab was minimal, meds were delayed/mismanaged, wounds/bedsores were ignored, and she deteriorated after discharge. Staff were frequently unresponsive, call lights went unanswered for hours, and understaffing and agency nurses meant inconsistent, unsafe care. Communication and post-discharge support were poor, administration (including the acting DON/director) was defensive and rude when I complained, and I felt financially exploited. I also saw unsanitary issues and reports of bed bugs. To be fair, some nurses, aides and therapists were compassionate and the building, meals and activities are nice. Overall: not recommended - this place needs serious oversight, if not closure.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.66 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      3.4
    • Amenities

      3.6
    • Value

      1.5

    Location

    Map showing location of Sanctuary at Wilmington Place

    About Sanctuary at Wilmington Place

    Sanctuary at Wilmington Place is a senior living community with several levels of care, including assisted living, memory care, independent living, home care, and skilled nursing, and there are 31 assisted living apartments and 64 all-private rooms in the nursing and rehab center, each suite is private, and all rooms stay furnished and designed for comfort, so people have their own space and privacy, and the place is built to help folks age in place with support that changes as their needs change over time, so people can stay in the same community if their health changes. The staff includes an administrator, director of nursing, department heads, care staff, and an experienced physician named Dr. Rachel Hunter, who's board-certified in internal medicine and geriatrics, and the staff trains regularly to keep care up to date, so everyone's getting support that matches their needs, including 24-hour supervision, care with bathing and dressing, help with moving, and medication management, and the nursing center offers long-term care, short-term rehab stays, respite care, and intermediate care, all with a personalized care plan.

    Nutritious meals come three times a day and snacks are included, served in two dining rooms with options if people don't like what's on the menu, and meals can be brought to rooms if needed, and there's all-day dining plus an emergency alert system in each suite for safety, and Covid and flu vaccinations are available for residents to help with health. Folks can use a wheelchair-accessible van for transportation if other options aren't available, and there are regular physician visits, psychiatric care, and other services like dental and vision as available, with social services and support from admission to everyday life, and the staff encourages residents to share concerns with the first caregiver, and if needed, things move to a complaint form that's usually resolved in a few days.

    For amenities, folks use indoor and outdoor spaces for gathering, like walking paths, a well-stocked library, a garden, a beauty salon and barber shop, and an arts room, and activity programs run most days, including devotional and resident-run activities along with movie nights and other social options to keep people engaged physically and emotionally. There's a move-in coordinator to help people get settled in, and laundry and housekeeping are standard along with community-sponsored programs, and there's wireless internet and phones in private suites for keeping in touch.

    People can select between private pay for room and board at $255 a day for skilled nursing or $155 a day for assisted living, and the place does accept Medicare and Medicaid, including an assisted living Medicaid waiver program for those who need it, but respite and short stays must be checked for availability due to high occupancy at times. Residents can expect therapy services like physical, occupational, and speech therapy with clear, individualized plans drawn up to help people get stronger, improve balance, or work on communication after things like strokes or dementia. Staff help with medication, treatments, and activities of daily living, and keep families involved with regular care conferences and updates about any changes in care or needed support.

    This non-profit community has won awards for quality and support, and the staff is generally known to be helpful and friendly, making the environment feel welcoming and comfortable, and people are supported in staying as independent as possible while still having access to support for changing needs as the years go by.

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