Arbors at Delaware

    2270 Warrensburg Rd, Delaware, OH, 43015
    3.7 · 73 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Warm staff, but unsafe conditions

    I've had mixed experiences. The floor staff, nurses and therapists were often warm, attentive and did amazing rehab work, but chronic problems - urine/feces odors, dirty rooms/linens, missed or delayed meds, slow call-light response and inconsistent management - created real safety and neglect concerns. I appreciate the caring aides, but until cleanliness and clinical oversight improve I can't fully recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      2.4
    • Amenities

      2.4
    • Value

      1.0

    Location

    Map showing location of Arbors at Delaware

    About Arbors at Delaware

    Arbors at Delaware sits at 2270 Warrensburg Road in Delaware, Ohio, and you'll find it blends care with comfort in a way you notice right away, with friendly staff always around, and it's one of a group of "Arbors at" communities spread across Ohio, so there's a lot of experience behind the way they do things, whether someone just needs assisted living, or something more focused like Alzheimer's or dementia care in the Memory Care Unit, or maybe a period of short-term rehabilitation after a hospital stay. There are private rooms you can choose if that's what you like, and there's always a nurse available since they have 24-hour licensed nursing care as well as an in-house Nurse Practitioner, and that's a big reassurance for a lot of folks. They do long-term skilled nursing care for those who need more help, and respite care so families can get a much-needed break, and even hospice when it's time, because they cover the whole range in one place, taking into account each person's needs with their full continuum of services that can shift with you as your health changes.

    The LifeVest program and wound care services help anyone recovering from surgery or dealing with more serious conditions, and they provide pain management, intravenous therapy, and different types of therapy like respiratory, occupational, physical, and speech, so you don't need to go elsewhere to get extra help. They're set up for individuals, including those with VA benefits, and they work with outside groups like the American Stroke Association and Arthritis Foundation, making sure staff keep up with new care practices. The facility includes things like a Life Enrichment/activity area, nutrition support, community programs, an enrichment center where residents can take part in recreation, and companionship services to relieve the risk of anyone feeling alone. They also allow tours and Facetime chats so families can stay connected, and they make the effort to help every resident feel at home, whether it's the long haul or just a short recovery stay before returning home.

    Staff members are dedicated and work with committee and board structures for oversight, and there's a Safety Council to help answer common questions, plus a newsletter, a member login portal, and resource sections for both residents and the wider community. You'll find support for moving in, and regular annual events like the Annual Dinner and Golf Outing, along with job postings and hiring resources, which give the place a busy, lived-in feeling. Facilities follow ethical guidelines, welcome everyone regardless of background, and stick to state and federal laws, so there's no discrimination by race, , age, disability, or other factors. Main goals at Arbors at Delaware are to restore health, improve daily function, increase independence, and provide comfort, and the Therapy Department keeps its focus on helping people regain what they can, so whenever possible folks head back home with more than they arrived with. They offer both long-term and short-term care, mimic hospital care where it's needed, and offer a peaceful place to recover, rejuvenate, or simply settle in for the support you need. More information, including details about services, staff, and events, can be found on their website.

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