Country Club Rehabilitation Campus , Delaware

    478 S Sandusky St, Delaware, OH, 43015
    4.0 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Skilled staff but unsafe administration

    I have very mixed feelings. The therapy, skilled nursing, wound care and dining were excellent - staff were caring, knowledgeable and responsive (Helen and Ryan stood out) and helped patients meet goals. But administration felt profit-driven: I was rejected despite in-network Medicare, pressured for a secondary insurance guarantee with no alternatives, and saw Medicaid issues handled poorly. The facility often seemed understaffed and inconsistent - I fell twice, had a head injury with no clear explanation or X-rays, basic care and cleanliness were sometimes lacking while other areas were renovated and clean. Great clinical team, but serious administrative and safety concerns - proceed with caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.03 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.4
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Country Club Rehabilitation Campus , Delaware

    About Country Club Rehabilitation Campus , Delaware

    Country Club Rehabilitation Campus, Delaware, sits at 478 S Sandusky St in Delaware, Ohio, and has offered care since 1974. The place runs under the watch of Janet Harris, Lyle Olson, and Dianna Ortman, and it's part of the long-standing Country Club Retirement Campus network, headquartered up in Ashtabula, Ohio. There are licensed nursing home beds and certified beds, with studio room layouts and independent, assisted, and skilled nursing services all available, so people can get the level of help that fits their needs as these might change over time. This campus brings a 5-star Centers for Medicare & Medicaid Services rating and an 8.6 out of 10 from reviewers, though state inspectors have also recorded deficiencies for things like infection control and resident abuse over the years, so that's important to keep in mind along with their approval from the Ohio Department of Aging for memory and assisted living programs. The building has a wide range of services-including in-home care, respite care, therapy programs, and memory care-with a large therapy gym open for physical, occupational, and speech therapy seven days a week. The brand new respiratory unit, watched by board-certified pulmonologist Dr. Shareef, has big private rooms with private showers and covers everything from routine breathing treatments to ventilator weaning and postural drainage.

    You'll find the nurses and respiratory therapists there 24/7, and wound-certified nurses also, all aiming for quick, attentive care, while personal attention comes across through custom rehab plans and dining upgrades like a private party room and restaurant-style meals. The place is easy to get around with beautifully furnished halls, a two-story atrium with plants and a waterfall, a beauty and barber shop, a library, a worship center, and a living wall made of fresh flowers and greenery. There's a theater room, lounges, computer stations with Wi-Fi, and regular cultural, social, and spiritual activities-many organized by the committees and community groups that help run and shape the campus, just as you might see in a big community center. People can schedule tours, meet the staff and other residents, join in on events like dinners and golf outings, and see firsthand the spaces where they or their family members might live, whether in independent or assisted living apartments, or in the 22-bed skilled rehab unit. Housekeeping, laundry, nutrition services, an enrichment center, and safety programs all keep the place running. They use a mix of traditional healthcare like IVs, wound care, and peritoneal dialysis while also leaning on newer technology like Vero Diagnostics Lab, noninvasive Trilogy ventilators, high flow oxygen, and CPAP/BIPAP. Over the years, the campus and its programs-both inside and outside the main building-have helped many families find a level of personal care and social connection, though anyone considering a stay should review the inspection records and talk with staff to make sure it feels right for their needs.

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