New Dawn Rehab and Healthcare Center

    865 E Iron Ave, Dover, OH, 44622
    3.9 · 79 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Quality declined after new ownership

    I trusted this place at first - clean, inviting, friendly staff and outstanding rehab - but since new ownership the quality has dropped. Chronic staff shortages and turnover have meant slow call-light responses, missed or late meds, poor/cold and reduced meals, and lapses in hygiene and fall notification. Many therapists, aides and the activities director remain compassionate and skilled, but management is unresponsive and seems profit-driven. I would recommend their rehab team under the old ownership; under current management I would not.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 79 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.4
    • Amenities

      4.7
    • Value

      3.3

    Location

    Map showing location of New Dawn Rehab and Healthcare Center

    About New Dawn Rehab and Healthcare Center

    New Dawn Rehab and Healthcare Center sits at 865 E Iron Ave and has been around since 1975, managed by Mr. Dan Hershberger, with Ms. Leslie Blake as a main contact, and even though details are missing about many services most places list, there's enough known to give a sense of things. This place focuses on both independent and assisted living, along with nursing care, hospice, and rehabilitation, and it's licensed by the Ohio Department of Health. Residents can find a nursing care unit, assisted living apartments, and a rehabilitation center offering physical, occupational, and speech therapies aimed at helping folks recover or keep up their strength, and these therapies often have the resident take part as much as possible since the center wants people to feel wanted, cared for, and productive by letting them help themselves when they can. They have a medical director on site, also a consulting pharmacist and a dietician, all working together to meet individual needs, and they provide dental, podiatry, hospice, X-ray, and laboratory services too. The center prepares nutritious meals with their own cooks, and staff handle laundry and housekeeping, with personal care like medication help as part of the daily support, and if someone has a medical appointment offsite, they make transportation available for that, which can really help people who can't drive anymore. For family time or quiet moments, there's access to a library and private family dining areas, and for the children in the community, they also run a child care center with programs for toddlers, infants, preschoolers, and school-age kids, with activities like art, music, stories, and muscle development games. The facility has put a water use and management program in place after a past legionella case. They keep the focus on each person's needs and their philosophy is to help people help themselves, making sure therapy and daily care involve the residents as much as possible. With a 4.1 rating from 45 reviews, New Dawn offers a community feel and a range of clinical treatments and comforts, even though a lot about their regular services, amenity details, or exact types of rooms isn't listed anywhere. Even though the facility isn't accredited by the BBB, it has an A+ rating. They do seem to have a presence online, and flower delivery is also connected to their name, especially in Ohio towns like Dover, Akron, Barberton, and Bath Township, and while there's no clear information on all their features, people do say they aim to care for the whole person and encourage everyone to take part in their own care.

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