The Heritage

    2820 Greenacre Drive, Findlay, OH, 45840
    4.0 · 21 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but safety concerns

    I appreciated the friendly, caring staff, spotless campus, excellent therapy and engaging activities - meals and dining are generally good and the place feels home-like and family-friendly. Rooms are decent and accessible but the facility is small and pricey. My biggest concerns were staffing shortages, billing issues and a few serious safety/ethics incidents (ignored calls, a fall, boundary problems), plus inconsistent meal timing/temperature. I would recommend it cautiously - great care at a cost, but stay involved and watch for staffing or policy red flags.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.8
    • Meals

      4.1
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of The Heritage

    About The Heritage

    The Heritage sits just north of downtown along I-75 and offers several types of senior care, so you'll find Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Continuing Care Retirement Community options all in one place, which is handy for seniors whose needs might change over time and who want to stay in a familiar setting. There's a dedicated memory care neighborhood called Legacy Lane, which is specially designed to support residents with Alzheimer's and other types of dementia, and these residents get personalized programs, reminders for meals and activities, tailored amenities, and help with medication. The nursing and caregiving team is on site twenty-four hours a day, ready to help with things like mobility, medication reminders and administration, diabetic and incontinence care, and all those daily living tasks like dressing and grooming. You'll also find rehabilitation services on campus, with an indoor rehab pool, skilled nursing and therapy, and pharmacy care through Synchrony Health Services.

    For dining, residents eat restaurant-style meals three times a day, every day of the week, with different options for special diets like gluten-free, vegetarian, vegan, low sodium, and more, made with fresh ingredients by chefs, and there are private dining rooms, a bistro, and a monthly special dining event. Suites-some for independent folks, others in memory care-are private, come with full bathrooms and walk-in showers, are handicap accessible, offer air conditioning, Wi-Fi, cable TV, and you can choose ground-floor units or even a short-term respite stay if that's all you need. The Heritage handles housekeeping and laundry, and there's an emergency call system always on for peace of mind.

    The building has plenty of places to gather, like living rooms, a library, pools-one outdoor, one indoor-plus a café, fireplace dining area, beautifully landscaped courtyard, a resident garden, and entertainment spots. Social and recreational programs run all month, and there are special life enrichment and senior activity programs to keep folks busy and connected. They even offer Adult Day services and Respite Services, so families get some support as well. The Heritage focuses on convenience and comfort, with community amenities and healthcare services close at hand, making daily life simpler and a bit easier to manage, especially for those who need extra help.

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