Four Star Living, also known as Ashley Manor, Galena Manor, Westerville Manor, and Westerville Manor at Maxtown, sits in ranch-style homes spread across well-kept acres and offers a smaller, family-owned setting owned and run by Debbie and Michael Fox, and what you'll see right away is that there's a focus on personal care, a high staff-to-resident ratio, and a reputation for kind, responsive service, since they keep resident numbers low to give everyone more attention. Residents get specialized care for memory problems, including dementia, Alzheimer's, and mild cognitive impairment, with trained caregivers around the clock-there's board and care, assisted living, nursing home care, and memory services that include dementia waiver support, so a lot of needs are covered, and folks who need daily living help like bathing, dressing, or medication management get it, with supervision all day and night. Multiple houses for senior living offer a quieter setting than big communities, letting staff really get to know what each person likes, and there's a strong family feeling-families of residents and staff support each other, and staff help residents settle in and feel at home with move-in coordination, personalized attention, and meals cooked to match special diets like diabetes or allergies.
The homes have furnished rooms, large desk areas with country views, private baths, wheelchair accessible showers and tubs, and both indoor and outdoor common spaces, like gardens and walking paths, so residents can enjoy quiet time or socialize depending on the day, and entertainment like movie nights is a regular thing. For convenience, there's housekeeping, laundry and dry cleaning, beautician services onsite, and transportation available for a fee, plus parking for residents. Professional services include hospice and respite care, and emergency alert systems help everyone feel safe. Four Star Living provides structured programs for social, educational, and entertainment activities, so everyone's got a chance to join in on something they enjoy, and there are community-sponsored events and annual gatherings-things like the Annual Dinner, Golf Outing, Clay Classic, and Regional Business Expo-which show they're involved with the wider community.
There's a management team and a board, plus a safety council with a FAQ, and committees oversee operations, aiming to keep things running smoothly while supporting both staff and residents. There's a Leadership Delaware program for staff growth, a newsletter to keep everyone updated, and a focus on continuing improvement through development projects. Although it's not BBB accredited, Four Star Living gets good reviews for its calm, welcoming homes and compassionate, skilled staff. Residents tend to feel known, cared for, and part of a big family, and the smaller size gives it a homey touch with friendly support and a strong emphasis on memory care and individualized help for each person.
