JAG Healthcare Galion

    925 Wagner Ave, Galion, OH, 44833
    3.4 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, poor care, urgent change

    I found a few caring people (Brittany helped with appointments, Shannon handled paperwork), but overall my experience at the Galion facility was alarming. I witnessed neglect, missed meds that led to hospitalizations, poor communication and busy signals, safety and cleanliness issues (unpleasant odors, cigarette litter, missing belongings, residents going days without showers), food shortages/poor quality, and allegations of coercive and questionable financial behavior by staff. I'm grateful for the helpful individuals we encountered, but the facility needs urgent management change.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.6
    • Staff

      2.9
    • Meals

      3.0
    • Amenities

      3.4
    • Value

      3.4

    Location

    Map showing location of JAG Healthcare Galion

    About JAG Healthcare Galion

    JAG Healthcare Galion sits at 925 Wagner Avenue in Galion, Ohio, and has 45 certified beds where seniors can get both long-term and short-term care, with services covering skilled nursing, rehabilitation, and memory care for Alzheimer's and dementia. The facility opened under JAG Healthcare Inc's management back in 2013, and it's connected with Galion Pointe, Inc, a for-profit group. Nursing care goes round the clock, handled by registered and licensed practical nurses, and the nurse aides complete a 10-day training course that happens Monday through Friday-they all wear scrubs and need to finish a physical and a two-step TB test in the month before their first class, and they'll find textbooks and workbooks included, with hands-on training, free practice test reviews, and a nurse aide certificate at the end. The place has a nurse turnover rate of 47.4%, and staff spends about 3.88 nursing hours per resident every day, with certified nurse aides, care managers, nursing staff, therapy professionals, dietary staff, supervisors, housekeeping, laundry, and activities staff all helping out. The building's had inspections by federal regulators, who say there are 25 care deficiencies, including two related to infections, as well as documented issues with safety, respiratory care, and dialysis services. JAG Healthcare Galion's offering things like skilled nursing, progressive wound care, IV therapy, trach and feeding tube care, memory care, medication management, and health monitoring, along with nutritional counseling and custom meals. There's help for people coming in for a short break, with short-term respite stays, and a "return to home" program to help with recovery and education before leaving. Residents can take advantage of in-house therapy for rehab with physical, occupational, and speech therapy, plus a comprehensive team, and there are outpatient treatments too. The setting is welcoming, with private rooms, nicely kept grounds, a family room that's got a bird aviary and a piano, and activities and social time arranged for the community. JAG Healthcare Galion's part of a bigger group that serves small towns across Ohio, though it's worth knowing that this location at 925 Wagner Avenue is permanently closing. The facility's known for its hands-on approach, but official reports call out ongoing challenges with infection and safety, so anyone looking would want to consider recent inspection reports carefully.

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