Village Green Health Campus

    1315 Kitchen Aid Way, Greenville, OH, 45331
    4.7 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, serious safety concerns

    I love the beautiful, clean campus, warm family-like atmosphere, top-notch food, and many staff who are compassionate and go above and beyond - my mom enjoyed the activities and rehab and improved after a hospital transfer. However, persistent leadership problems, high turnover, poor communication, unresponsive management and billing disputes led to serious safety concerns for residents (dehydration, pneumonia risk, inadequate bathroom help, bedsores/injuries and even threats/expulsion), which I cannot ignore. Caring staff deserve praise, but until leadership and safety are fixed I'm conflicted about recommending this facility unreservedly.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.68 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.7

    Location

    Map showing location of Village Green Health Campus

    About Village Green Health Campus

    Village Green Health Campus gives seniors several living and care options all in one place, so you'll find independent living, assisted living, skilled nursing, adult day services, memory care, and dialysis services available within the community. The skilled nursing and rehabilitation center has modern equipment and trained staff help people who need medical care, recovery from surgery, or therapy services like physical, occupational, or speech therapy, and there's always help from round-the-clock nursing for people who need more support. The memory care program offers safety and keeps routines for people living with Alzheimer's or other forms of dementia, using individual care plans and special activities to keep minds engaged. Assisted living lets residents stay independent while trained staff help with meals, dressing, grooming, medication, and reminders for activities, and some assisted living suites come with kitchenettes for those who want to do some things on their own.

    Residents get to pick from private or semi-private suites with full bathrooms and walk-in showers, so they can feel at home and safe moving around, and there are plenty of social and recreational programs every week, helping to keep everyone busy, making friends, and having something to look forward to, because it's important for people to stay active in body and mind. Meals come chef-prepared and served restaurant-style in a dining room, and the Taste of the Town events bring in local dishes to give some variety and something new to try now and then. There's an emergency call response system at all hours and staff are there to help with anything from mobility support to medication reminders, so you don't have to worry about being alone in a tough moment. Housekeeping, laundry, and personal care services are all part of what's offered, and there's a beauty and barber shop on the grounds for convenience, plus, the campus has easy access to dining, living spaces, entertainment, and group meeting areas, so it's not hard to find your way around and join in.

    Some people come for short stays after leaving the hospital, while others stay long-term and make a new home here. For people who need help during the day, there are adult day health services, and family caregivers can get breaks through respite care. Residents get help with daily living needs, and if someone needs more medical care, skilled healthcare professionals take care of that. There's also a clinic run by physicians for health checks. Village Green Health Campus is part of Trilogy Health Services, and the staff focuses on each person's own needs and routines, working with families and caregivers when they can, and making sure everyone feels like they belong.

    About Trilogy Senior Living

    Village Green Health Campus is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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