Lima Manor

    750 Brower Rd, Lima, OH, 45801
    2.7 · 11 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unresponsive staff, unsafe care, avoid

    I would not recommend this facility. Staff were unresponsive and often ignored call lights - my mom needed an ambulance - medications were delayed or given incorrectly, access to medical records was restricted, and nurses acted unprofessionally (even joking about police), which put residents at risk. Food was cold, disgusting, and served in tiny portions. The therapy/rehab department was excellent (Patty treated me), but the schedule was overly aggressive and sometimes not done per doctors' orders. I will not go back - stay away.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.73 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      2.7
    • Value

      2.7

    Pros

    • Excellent rehabilitation/therapy department
    • Skilled wound care
    • Rehabilitation services available
    • Some staff described as excellent or compassionate
    • Individual staff member praised (Patty)
    • Emphasis on following doctor's orders (therapy adherence)

    Cons

    • Medication administration errors and delayed medications
    • Restricted access to residents' medical records
    • Unprofessional nurse behavior (inappropriate jokes about police/arrest)
    • Unresponsive staff and long call light response times
    • Perceived neglect and inadequate nursing care
    • Reports of residents requiring ambulance transfer
    • Cold, small-portion, poor-quality food
    • Aggressive or inappropriate rehab scheduling
    • Rehab not always provided as prescribed
    • Rude or lazy staff and overall poor service
    • Inconsistency in care and mixed experiences

    Summary review

    Overall sentiment across the reviews for Lima Manor is mixed but leans strongly negative, with a small set of notably positive comments concentrated around therapy and some individual staff. Multiple reviewers report serious concerns about daily medical care and staff responsiveness, while several others praise the rehabilitation and wound-care services and a few staff members by name. This creates a pattern in which clinical therapy-related services may be a stronger point, but basic nursing care, medication safety, and hospitality aspects are repeatedly criticized.

    Care quality and clinical safety are major themes. Several reviews explicitly cite medication administration errors and delays in medications, which represent significant patient safety issues. There are also complaints about restricted access to medical records, suggesting communication and transparency problems with clinical documentation. Some reviewers reported that staff appeared neglectful or unresponsive to resident needs; in extreme cases a family member felt compelled to call an ambulance. These specific incidents—medication problems, lack of access to records, and emergency transfers—are among the most serious and frequent concerns in the feedback.

    Staff behavior and responsiveness are another consistent area of concern. Multiple summaries mention long call-button response times and staff ignoring call lights, creating a perception of unresponsiveness and neglect. There are reports of unprofessional conduct by nursing staff, including an incident where a nurse made an inappropriate joke about police/arrest. Conversely, some reviewers explicitly call staff "excellent," and a few single out individuals (for example, a staff member named Patty received praise). This indicates uneven staffing performance: some employees provide good care, but others undermine overall trust and satisfaction.

    Rehabilitation services and wound care emerge as clear strengths in the reviews. Several summaries describe the therapy department as "excellent," cite effective wound care, and note frequent, structured therapy sessions. However, there are mixed perspectives even here: some reviewers view the therapy schedule as overly aggressive, and others say rehab was not delivered as prescribed. Thus, while therapy and wound care appear to be areas of competence for Lima Manor, there are also concerns about consistency and whether therapy always aligns with medical orders or resident tolerance.

    Dining and hospitality are repeatedly criticized. Multiple reviewers describe the food as cold, disgusting, and offered in small portions. Combined with complaints about rude or lazy staff and "terrible service," these comments suggest problems with food preparation, meal delivery, and general resident satisfaction with daily living services. Overall facility management and oversight also come into question because of the combination of medication errors, restricted records, inconsistent staff behavior, and dining issues—patterns that point to systemic problems rather than isolated incidents.

    In summary, the review set presents a facility with clear strengths in therapy and wound care but significant, recurring weaknesses in medication safety, staff responsiveness, professionalism, and dining services. The experience appears highly variable: some families and residents had positive interactions and felt well cared for, while others describe neglectful practices that they perceived as endangering residents. Anyone evaluating Lima Manor should weigh the strong therapy capabilities against the documented safety and responsiveness concerns, ask specific questions about medication administration policies, call-button response times, staff training and turnover, access to medical records, and meal service standards, and try to speak directly with both clinical and administrative staff and current residents/families to assess consistency before making placement decisions.

    Location

    Map showing location of Lima Manor

    About Lima Manor

    Lima Manor sits at 750 Brower Rd in Lima, Ohio, and has a long history as a nursing home and care community offering a wide range of services for seniors who need daily support, including Alzheimer's Care, Memory Care, Assisted Living, Nursing Care, and Independent Living, with all these options designed to let people get the level of help that suits them best, and the building itself has seen a lot of change over the years-right now, it's owned by HCF Management Inc., which is part of the HCF Family of Companies, and the community has offered skilled nursing in the past before closing, and while it's not currently a healthcare facility, it's still getting updates, with big capital campaigns raising $785,000 of a planned $1.7 million to renovate the space, add classrooms, restrooms, safety systems, a library, an auditorium, a gym, and turn the former nursing home into a place for a preschool, an elementary school, and some offices, making sure to focus on building a safe and nurturing spot for kids and young students, but also keeping many features that help older folks feel comfortable. The rooms can be private and come with bathrooms, cable TV, kitchenettes, phones, air conditioning, and fast internet, and the community has things like outdoor walking paths and gardens, activity rooms, fitness and spa areas, and game rooms, along with a movie theater, special music and arts programs, plus transportation and parking on the grounds, and housekeeping and laundry so folks don't have to worry about chores. Dining is restaurant-style, with a chef who's careful about special foods and diets, and meals happen in a dining room that feels more like a home than an institution. There's a real focus on safety, with a 24-hour call system, help for transfers, medication reminders, and help with dressing, bathing, and moving around, if someone needs it, plus skilled nursing available for up to 16 hours each day and supervision around the clock. Lima Manor also brings in pets sometimes for therapy, and runs events like movie nights, outdoor activities, and games. They offer support in English, Spanish, and Chinese, and they follow all laws to treat people fairly no matter their background, age, or ability, and they'll help with moving in, family support, and handling Medicaid or Medicare for those who need financial help. Lima Manor has a dedicated and experienced team who get to know each person to make care plans just for them, from memory care to daily living help to hospice and home medical services through St Ritas, and the community is closely tied with Shawnee Manor for skilled nursing referrals, especially now that Lima Manor isn't providing nursing care at this moment, but the space itself is being shaped for new uses, including expanding Christian education with a PreK-12 program, community activities, and modern upgrades to the building's technology, heating, and cooling, so it's ready for both children and seniors whenever something new opens up again.

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