StoryPoint Medina

    122 Medina Rd, Medina, OH 44256
    • Independent Living
    • Assisted Living

    Compassionate staff, immaculate building, welcoming

    I moved my mom in and I'm very happy with our choice. The staff are compassionate, attentive and responsive, the building is beautiful and immaculate, and her apartment already feels like home. The meals are excellent, activities are abundant, and the welcoming, safe community made the transition easy.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with dressing
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system

    Meals and dining

    • Meal preparation and service
    • Restaurant-style dining

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.82·(198)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.7
    • Value

      4.0

    Pros

    • brand-new, modern apartments
    • spacious units with high ceilings and natural light
    • well-appointed interiors and contemporary finishes
    • private patios and courtyard access
    • clean, well-maintained common areas
    • housekeeping and laundry services
    • on-site salon and maintenance support
    • on-site therapy, gym, and trainer
    • 24/7 assisted-living support and hybrid care model
    • attentive, compassionate caregiving staff
    • engaged and proactive management
    • strong family communication and transition support
    • robust, varied activities program (exercise, crafts, live music, outings)
    • frequent off-site trips and social events
    • chef-driven dining with diverse menus and special-event meals
    • cooked-to-order lunch options and dietary accommodations
    • safe, secure, home-like environment
    • pet-friendly policies and therapy-animal visits
    • sense of close-knit, family-like community

    Cons

    • periodic staffing shortages and turnover
    • inconsistent meal quality tied to kitchen staffing changes
    • variable staff professionalism and front-desk responsiveness
    • transportation scheduling limits and extra-trip charges
    • service ramp-up gaps during opening or pandemic restrictions
    • occasional discrepancy between advertised services and delivered services
    • activity-program consistency dependent on staffing availability

    Summary of reviews

    StoryPoint Medina is consistently described as a newly built, upscale assisted-living community with modern apartments and well-maintained common spaces. The physical environment is frequently praised: bright units with high ceilings, large windows, contemporary finishes, private patios, and multiple comfortable lounges with features such as fireplaces. Housekeeping, timely maintenance, and an overall emphasis on cleanliness and presentation contribute to a resort-like, five-star atmosphere.

    Care quality and staffing are central strengths in the reviews. Families and residents describe caregiving staff as compassionate, attentive, and relationship-oriented; many accounts highlight staff learning residents’ names quickly, providing dignified assistance, and supporting transitions. The community operates a hybrid care model with 24/7 assistance, on-site therapy, and programs aimed at helping residents regain or maintain independence. Management and executive leadership are repeatedly characterized as engaged and communicative, which supports family peace of mind and coordinated care planning.

    Dining and hospitality are prominent positive features. Reviewers repeatedly praise a chef-driven dining program, varied menus, special-event meals, and cooked-to-order options. Many reviewers commend the quality, presentation, and variety of meals as enhancing quality of life, although there are intermittent comments about inconsistencies tied to kitchen staffing or chef turnover.

    Activity programming and social life receive strong praise: the calendar commonly includes exercise and wellness classes, yoga, crafts, live music, salon services, frequent outings to local restaurants and attractions, and community celebrations. The environment is described as social and family-like, with residents forming friendships and staff actively supporting engagement. That said, activity availability has been affected at times by pandemic restrictions and by staffing levels during the community’s ramp-up phase.

    Operational patterns to note include periodic staffing shortages and turnover, which reviewers link to variable activity delivery and occasional inconsistencies in service. Transportation is available and widely used, but families should clarify scheduling boundaries and fees for trips beyond the standard radius. A few families observed gaps between advertised services and what was immediately available during opening or periods of staff transition; similarly, front-desk responsiveness and individual staff professionalism were described as uneven in isolated instances.

    Overall, StoryPoint Medina presents as a high-quality, modern assisted-living option with a strong emphasis on hospitality, engaging programming, and person-centered caregiving. Prospective residents and families who prioritize an active social environment, upscale accommodations, and chef-driven dining are likely to find the community appealing. Families considering this community should confirm current staffing levels, kitchen leadership stability, and transportation/fee policies during their tour to ensure operational details align with their expectations.

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    Location

    Map showing location of StoryPoint Medina

    StoryPoint Medina is located at 122 Medina Rd, Medina, OH, 44256.

    About StoryPoint Medina

    StoryPoint Medina is a senior living community that offers independent living, enhanced living, assisted living, skilled nursing, and memory care, so residents can find the support they need as they age, and you'll see there are different areas for those who need more or less help, which makes it easier for folks to stay where they're comfortable even as care needs change, and when it comes to the setting, you'll find private apartments with open-concept layouts, wide hallways, bathrooms, and common spaces, plus there's a spa, patio, and a courtyard with vegetable gardens where people like to sit or visit on nice days. The facility is pet-friendly, so residents can bring pets and even get a little help with pet care if they need it, and the staff is trained and friendly, available day and night, responsive with help for dressing, bathing, toilet needs, and reminders for medicine or meals, and you'll see housekeeping and maintenance are taken care of, which helps take a load off the daily routine. There are lots of extras, with an activity room, a library, a media center that seats 75 people, a beauty salon and barber shop, a community fireplace, and a special smaller dining room for family get-togethers, and they also have a business center and high-speed Wi-Fi, so folks can stay connected or handle emails if they wish, plus the whole place is set up for wheelchair access and safety. Meals are a big focus at StoryPoint Medina, with chef-prepared food made from locally sourced ingredients, served in a restaurant-style dining room, and there are snacks and drinks in the cafe, too, where people can just sit and chat or grab a bite between meals, and if a resident prefers, staff can make changes to meals to fit different needs or tastes. The schedule is busy if someone likes activities, with planned social events, educational programs, and trips to places around the Medina area, so no one's left bored, but if quieter days are a better fit, that's just fine, too. For folks who have issues with memory like Alzheimer's or dementia, there's a memory care program with trained employees, special safety features, and group activities made for their needs, so families have some peace of mind knowing loved ones get the right support. The staff checks in on residents' health and coordinates with doctors if needed, and there's 24-hour supervision, oxygen and incontinence assistance, and medication management, so higher-level needs get attention. StoryPoint Medina is close to downtown, the Cleveland Clinic - Medina Hospital, and Summit Mall, which makes it easy for families to visit or for residents to take trips out with staff help, and for those interested in learning more or seeing the place, StoryPoint Medina offers tours so people can ask about pricing, availability, and what daily life looks like. The goal here really seems to be about giving seniors a safe, comfortable place that feels like home, where independence is encouraged, and each person gets help that fits their needs, all while being treated kindly and with respect, and the variety in floor plans, the activity options, and the regular family care conferences help everyone stay involved in care and decisions.

    About Storypoint Senior Living

    StoryPoint Medina is managed by Storypoint Senior Living.

    StoryPoint Group, headquartered in Brighton, Michigan, is a leading collection of senior living communities serving over 13,000 residents across nine states: Illinois, Indiana, Iowa, Kentucky, Massachusetts, Michigan, Ohio, Tennessee, and Wisconsin. Operating more than 135 communities through multiple sister brands including Danbury Senior Living, Independence Villages, Leisure Living Senior Communities, Southwick Village Retirement Campus, and StoryPoint Senior Living, the organization has built a 40-year legacy of excellence in senior care with revenues ranging from $100 million to $1 billion.

    The company offers a comprehensive continuum of care including active adult living, independent living, enhanced living, assisted living, memory care, and skilled nursing options. Their signature Enhanced Living program, unique to StoryPoint Group, provides a flexible middle ground for seniors who desire an apartment setting with customizable support services that can be adjusted as needs change. This innovative approach allows residents to maintain independence while paying only for the assistance they require, embodying the company's commitment to personalized, resident-centered care.

    Guided by their "Shine Everyday" philosophy, StoryPoint Group's mission is to provide the absolute best experience for seniors through every person, interaction, and moment. This philosophy permeates all aspects of their operations, from meaningful life enrichment programming and award-winning culinary experiences to expert wellness services and dedicated maintenance support. Their approach centers on getting to know each resident deeply, understanding that everyone is at a different stage in their journey, and forming meaningful relationships that enable truly personalized care tailored to individual wants and needs.

    StoryPoint Group's commitment to excellence has earned remarkable recognition, including being ranked #1 in the nation for winning the most 2025 Best of Senior Living awards and receiving numerous prestigious industry recognition awards in 2025. Their success stems from being "100% resident-focused" while prioritizing employee satisfaction, recognizing that when staff members thrive, they can better fulfill the mission of serving residents. Through their Resident Connection Points program and feedback-driven approach to continuous improvement, StoryPoint Group continues to create vibrant, stimulating environments where seniors can shine every day.

    People often ask...

    StoryPoint Medina offers competitive pricing, with rates starting at a cost of $5,112 per month.

    StoryPoint Medina offers independent living and assisted living.

    There are 57 photos of StoryPoint Medina on Mirador.

    The full address for this community is 122 Medina Rd, Medina, OH 44256.

    No, StoryPoint Medina does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of StoryPoint Medina. The information above has not been verified or approved by the owner or operator. For exact information, please contact StoryPoint Medina directly. There is no cost for this service. We are compensated by the community you select.

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