Willow Knoll Post Acute & Senior Living

    4400 Vannest Ave, Middletown, OH, 45042
    3.4 · 49 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility, inconsistent care, caution

    My experience was mixed. The building is clean and bright with spacious rooms, a large dining area, pleasant outdoor spaces and strong rehab/therapy at times, and many staff (Alexa, Megan, Holly and others) were caring and helpful. However care and communication were inconsistent - unanswered phones/voicemail, staff turnover, medication and wound-care mistakes, privacy and pest concerns, and management lapses that in some cases led to hospitalization. I'd only recommend after a detailed tour and asking pointed questions about staffing, med-management and recent complaints - it can be excellent with the right team, but there are real risks.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      4.5
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Willow Knoll Post Acute & Senior Living

    About Willow Knoll Post Acute & Senior Living

    Willow Knoll Post Acute & Senior Living is a healthcare facility that gives seniors and patients a place to recover after an illness or injury, and it offers both post-acute care and different types of senior living. People can get care here if they need help after being in the hospital, or if they want some help with daily life but still want to live mostly on their own. The facility has skilled nursing, assisted living, and independent living services, so some people come for short-term rehab and others stay longer. The staff works together and pays attention to residents, and people say both the property and the setting are peaceful and nice. There's a therapy gym, and staff help people with medical and therapy needs so that folks can focus on getting better and feeling well. The rooms for assisted living are private, some with kitchenettes, so people can keep a sense of independence while still having help nearby. Willow Knoll has a strong focus on safety, wellness, and healing, and the facility has made positive changes lately, including new staff and updates to the building. The Centers for Medicaid and Medicare Services gave Willow Knoll a 5-star Medicare rating. Virtual photo tours are available for people who want to see what the facility looks like before visiting.

    People often ask...

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