Laurels of New London

    204 W Main St, New London, OH, 44851
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate care clean facility recommended

    I entrusted my mom to Laurels of New London and was very pleased - the staff are compassionate, knowledgeable and responsive (nurses, aides, therapists and doctors), therapy is excellent, and communication was clear and timely. The facility is spotless, food is varied, and activities/community outreach kept residents engaged - it felt like home and gave us real peace of mind. Minor downsides were occasional thin staffing and small shared rooms, but overall I highly recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.89 · 107 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      5.0
    • Meals

      4.6
    • Amenities

      4.2
    • Value

      3.7

    Location

    Map showing location of Laurels of New London

    About Laurels of New London

    Laurels of New London sits on West Main Street in New London, Ohio, and holds 50 certified beds for people who need either short-term rehabilitation or long-term nursing care, and it's a place that accepts both Medicare and Medicaid, with oversight by both, and reports show an overall grade of B, which is decent, with highly favorable inspections, just one minor deficiency that didn't put anyone at risk, no complaints this year, and a recent inspection grade of A, which means the state found mostly good things and no major problems. This small nursing home is managed by Laurel Health Care Company and works with Ciena Healthcare, which means it follows set policies and has people like managers and medical staff in place, and since February 2016 it's had a series of specific managers running things, so there's always fresh oversight, while the nursing care runs at a rate of about 3.64 nurse hours per resident each day, which is about average for this type of place. You've got registered staff with a mix-nurses, CNAs, and doctors-so everyone from caregivers to therapy teams covers daily needs, and they offer a whole bunch of therapies, like physical and occupational therapy, respiratory care, speech therapy, wound and cardiac help, stroke recovery, IV antibiotics, nutritional support, hospice, palliative, post-acute care, and pain management, so someone who's recovering or has ongoing medical conditions would see a lot of boxes checked here, and you've also got respite and rehab options, whether you're staying short-term or for a longer stretch.

    Meals aim to be healthy and tasty, and there's attention to living spaces so things feel homelike, and transportation's available if you need to go out for appointments or other reasons, and activities don't get overlooked either, because they run a variety of events, including live entertainment and recreational therapy, to help people feel engaged. The Laurel Way of Caring is their name for a focus on making people feel safe and at home, with care aimed at the real needs older folks have, and the team-physicians, nurses, and therapists-work together, especially for folks just coming out of hospitals, so care's coordinated from the start. The place is for-profit, and there's no resident or family council here, so people who want official groups for feedback may notice that absence, but the staff tries to listen and offer timely help, using policies meant to prevent accidents and keep everyone supervised. Deficiencies found in the past have included infection control, but recent reports show progress and no high-risk problems, so the state's inspectors seem to be largely satisfied lately. Reviews give high marks, around 4.9 from 36 families and residents, with praise for the staff's efforts. Laurels of New London isn't a CCRC and doesn't offer a continuum of care campus, so it focuses mainly on nursing and rehab needs for those who need focused help or steady care as they age, all in a small community where people can hopefully feel known and looked after.

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