Autumn Court

    1925 E 4th St, Ottawa, OH 45875
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Attentive, friendly care in community

    I'm very happy with this community - the staff are consistently helpful, kind, and caring, keep residents engaged with fun activities, and communicate well with families. The atmosphere feels home-like and upbeat and residents' needs are reliably met, so I'd recommend it for attentive, friendly care.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.77·(35)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.5
    • Meals

      4.8
    • Amenities

      2.0
    • Value

      4.8

    Pros

    • Compassionate, attentive caregiving staff
    • Strong communication with families
    • Engaging recreational activities
    • Supportive, upbeat social atmosphere
    • Resident-centered care focus
    • Responsive care coordination

    Cons

    • Inconsistent staff conduct and communication tone
    • Cleanliness and odor concerns in common areas
    • Inconsistent infection-control practices
    • Variable facility appearance and maintenance
    • Uneven overall resident experience quality

    Summary of reviews

    Autumn Court presents a mixed picture in the reviews. Strengths center on direct caregiving and interpersonal contact: multiple comments highlight caring, helpful staff who prioritize residents’ needs, engage residents with activities, and maintain clear communication with families. The facility’s programming and upbeat atmosphere appear to contribute positively to residents’ day-to-day quality of life, and several notes emphasize staff responsiveness and a resident-centered approach to care.

    At the same time, there are recurring operational concerns that temper the positive impressions. Several reviewers raised issues around staff conduct and tone, describing interactions that felt condescending or uncaring; this suggests variability in how staff engage with residents and families. Cleanliness and odor concerns in common areas, together with comments about the general appearance of the facility, point to gaps in housekeeping and facility maintenance. A mention of possible COVID exposure indicates questions about infection-control practices; taken together with other sanitation-related feedback, these items suggest that infection prevention and environmental cleaning protocols may not be consistently applied.

    Information about dining is limited in the available summaries; there is no clear pattern indicating consistently positive or negative meal-service experiences. Activities and social programming are a relative strength, with explicit statements that staff make things enjoyable for residents and create a pleasant, upbeat environment. Management appears to have strengths in family communication and care coordination, but there are indications of uneven oversight — strong performance in caregiving and messaging coexists with lapses in housekeeping, facility upkeep, and consistency of staff conduct.

    Notable patterns: the most distinct positive theme is staff engagement and family communication; the most distinct negative themes are environmental maintenance and inconsistent staff behavior. Prospective residents and families would benefit from an in-person visit focused on housekeeping standards, observable infection-control practices, and opportunities to meet front-line staff to assess tone and responsiveness. Asking management about staff training, supervision, and schedules for cleaning and infection prevention can help clarify whether the operational gaps noted in reviews have been addressed.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Autumn Court

    Autumn Court is located at 1925 E 4th St, Ottawa, OH, 45875.

    About Autumn Court

    Autumn Court sits in Ottawa, Ohio, and does a bit of everything in senior care, which folks around here seem to know pretty well by now, since the place has been part of the community for several years and people often say the staff's helpful and joyful too, plus it quietly holds a good number of awards and accreditations, which people say means they're doing something right. The community has about 50 beds, stays open 24 hours from Monday to Friday, and tends to close down on weekends, and you'll find independent living, assisted living, memory care, skilled nursing, long-term care, and short-term recovery services under one roof, so folks who move in can usually stay put if their needs change. The staff are used to working different shifts that get managed through the Nursa platform, with PRN shifts included, which means they've got good coverage for residents who need care around-the-clock, whether it's help with getting dressed, bathing, or more advanced skilled nursing care, wound care, or even respiratory and trach support when someone's having a rough spell with their health.

    Autumn Court puts strong focus on personalizing each person's care plan, especially for people with Alzheimer's or dementia, where the memory care side of things tries to keep everyone safe and calm, with activities and therapies designed for their needs and a team that seems to know how to help folks with changes in memory or behavior, and since it's a licensed behavioral health community, it's got psychiatric services too for anyone who needs that extra support. Residents can get physical, occupational, and speech therapies right on-site, seven days a week, using equipment like Wii, e-stim, VitalStim, ultrasound, and omnicycle to help with problems after strokes, falls, wounds, or swallowing troubles, and the aim is usually to get folks feeling well enough to safely go home or return to more regular living if that's possible, but Autumn Court does provide long-term care for people who need to stay.

    People have their own apartments with one or two bedrooms, and each unit comes with cable TV, wireless internet, and private phone lines, plus the facility includes indoor and outdoor gathering spaces, a library, a beauty salon, and all the usual things like housekeeping, laundry, and home-cooked meals-usually one or two per day, but that's something you'd want to double-check if food is high on your list. The menu of social activities, events, and outings gives people a chance to keep their minds and bodies moving, and the community's known for being friendly and kind, probably helped along by how the staff celebrates each resident's strengths through social, mental, and physical programming. They also offer care from audiologists, podiatrists, neurologists, and provide home health care, hospice, wound vacs, IV therapy, advanced wound care, palliative care, respiratory therapy, and behavioral health services as needed, so it's thorough though not fancy.

    Autumn Court's part of Lionstone Care Management and it takes both Medicaid and Medicare, which is important for some families, and the place is well respected in Ottawa with a verified reputation, scoring 5.0 on reviews, though, as with any facility, you'd want to tour, ask questions, and see if it feels right for your needs or those of a loved one.

    People often ask...

    Autumn Court offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1925 E 4th St, Ottawa, OH 45875.

    No, Autumn Court does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Autumn Court. The information above has not been verified or approved by the owner or operator. For exact information, please contact Autumn Court directly. There is no cost for this service. We are compensated by the community you select.

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