Overall sentiment across the reviews is strongly positive: Woodland Country Manor Inc. is repeatedly described as clean, well-maintained, and staffed by compassionate, attentive employees who treat residents like family. Multiple reviewers highlight an organized, peaceful, home-like environment with long-tenured staff and low turnover—factors that contribute to continuity of care and a comfortable atmosphere. The facility is family-owned and reviewers note that owners and staff are friendly and involved, creating a sense of trust and personal attention.
Care quality is a major strength in these reviews. Reviewers consistently praise nursing staff for being attentive and responsive, with at least one account of an immediate nurse check-in that made a resident feel safe and happy. Alzheimer's and long-term care are singled out as particularly strong areas, with staff described as patient-centered and compassionate. Rehabilitative services are another standout: on-site physical, occupational, and speech therapy receive very high marks (“superb”), which is reinforced by positive comments about the therapists and therapy programs. Several reviewers explicitly say they would recommend the facility, citing confidence in ongoing care and feeling settled there.
Staffing and culture receive consistent praise. Many reviews note low turnover and long-tenured employees, which supports the sense of a family-like culture where staff know residents well. Staff participation in activities, frequent updates and calls to families about changes in care, and stories of staff going above and beyond are common themes. Reviewers describe staff as hardworking, friendly, and compassionate; owners are also mentioned as approachable and involved, adding to the facility’s personalized feel.
Facility, dining, and activities are also highlighted positively. The building and rooms are described as extremely clean and well maintained, with several reviewers likening the environment to a five-star hotel or a “hidden gem.” Dining is called excellent by multiple reviewers, and activities are noted as fun and engaging. The overall impression from many reviews is of a facility that is both comfortable and efficiently run, with a variety of programs that keep residents active and involved.
Notable concerns are limited but significant. One review reports a serious grounds/monument maintenance incident: a headstone was damaged by a lawnmower, not repaired properly, grass had not grown back for five years, leaves were shoved into gaps, and there were dirt/leveling issues. That reviewer expressed dissatisfaction with the service and follow-up, cited delays and miscommunication from staff, and indicated intent to publicize the problem. This account contrasts sharply with the otherwise positive consensus and suggests an instance of inadequate exterior maintenance and poor responsiveness. Additionally, shared rooms and the resulting lack of privacy were raised as a meaningful negative by at least one reviewer, who described room-sharing as inhumane. There are also a few mentions of communication delays or miscommunication, though many other reviewers praised communication as excellent and regular.
In summary, the dominant picture across these reviews is of a well-run, clean, family-oriented facility with high-quality clinical services (especially for Alzheimer's and rehabilitation), compassionate long-term staff, and strong resident- and family-centered practices. The primary areas for attention are isolated but important: ensure consistent standards for exterior and grounds maintenance (addressing the reported headstone incident and lawn/leveling issues), improve responsiveness and follow-through in any service failures, and consider privacy concerns related to shared rooms. Addressing those issues would strengthen an already highly regarded operation and reduce the risk that single negative experiences overshadow otherwise consistent, positive care and culture.
