Forest Glen Health Campus - Memory Care

    2150 Montego Dr, Springfield, OH, 45503
    3.9 · 56 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but severe neglect

    I saw both sides: compassionate, talented staff, excellent therapy, activities, clean grounds and good food - some people went above and beyond. But we also experienced severe neglect on other shifts: denied bathing, unsafe transfers, bruises/pressure sores, weight loss, missing belongings and poor management response. I moved my loved one out and cannot recommend this facility without major, reliable staffing and oversight improvements.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.89 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      3.2
    • Amenities

      3.7
    • Value

      2.3

    Location

    Map showing location of Forest Glen Health Campus - Memory Care

    About Forest Glen Health Campus - Memory Care

    Forest Glen Health Campus - Memory Care sits in Springfield, Ohio, and is part of the Trilogy Health Services network, so it follows a well-known approach to caring for older adults. This community is medium-sized with 42 beds and mainly focuses on helping seniors living with Alzheimer's and other forms of dementia. Residents can choose from a range of room layouts, like studio, one-bedroom, two-bedroom, suite, semi-private, share, or companion rooms, so people usually find an option that suits them. The Rosewood Memory Care area here provides a secure place with staff who know how to support those with memory loss, making sure everyone stays comfortable and as safe as possible.

    The staff offers help with personal needs including dressing, grooming, bathing, toileting, and walking, and if residents use wheelchairs, they get assistance as well. The team also handles medication management, so doses are correct and on time. Skilled nurses are there day and night, seven days a week, and the facility welcomes people who need transitional, long-term, or posthospital rehabilitation care. Forest Glen has services for adults needing respite or short-term rehab, along with adult day care, and even independent living and assisted living options if a lighter level of care works for someone. The community has dedicated areas just for memory care, focusing on reducing confusion and preventing wandering, which gives families peace of mind.

    Amenities include nutritious meals planned to keep up vitamin and mineral intake, and there are dining rooms, outdoor spaces, activity and game rooms, guest parking, fitness centers, and even a salon or barbershop. Residents enjoy social and recreational programs, with activities tailored for memory care and plenty of chances for mental engagement, like arts and crafts, education, and other wellness programs. Preventive health and medical services cover things like podiatry, wound care, and therapy for conditions including cardiac, orthopedic, pulmonary, or stroke recovery, as well as access to nurses and occupational therapists. Housekeeping, laundry, maintenance services, and security features like handicap accessibility and sprinkler systems aim to keep things clean and safe. Residents find kitchens or kitchenettes, washers and dryers, and cable TV in some rooms.

    Forest Glen offers transportation help for appointments and outings, so residents keep connections with the outside community. People can schedule a tour or even join a virtual visit before deciding if this is the right fit for a loved one. Staff here focus on respectful, compassionate care every day, using individual care plans that address specific needs for each resident, especially those living with memory loss, so everyone is looked after in a way that fits them best. The environment is warm and promotes dignity and independence, with a structure that keeps routines familiar for those with memory impairment. If a senior needs a place with memory care, skilled nursing, rehabilitation, or help with daily living while being able to take part in activities and enjoy nutritious food, Forest Glen Health Campus - Memory Care might be worth considering.

    About Trilogy Senior Living

    Forest Glen Health Campus - Memory Care is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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