ProMedica Goerlich Memory Care Center (Sylvania)

    5320 Harroun Rd, Sylvania, OH, 43560
    3.7 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but notable issues

    I placed my loved one here and overall I'm grateful: the staff were overwhelmingly caring, professional and respectful (Charles, Mimi and ShaDonna were especially helpful), nursing and rehab were knowledgeable and effective, memory-care felt safe, and the building was very clean and well maintained. Dining was only so-so and there were occasional problems (missed meds, a rude/aggressive aide, one laundry mix-up and reports of neglect/assault I raised with administration). COVID precautions, clear communication, engaging activities and compassionate caregivers eased our worries. The facility is closing July 31, 2023, so weigh that when deciding. I'd mostly recommend it but advise close oversight and clear communication with staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      2.0
    • Amenities

      4.7
    • Value

      1.0

    Location

    Map showing location of ProMedica Goerlich Memory Care Center (Sylvania)

    About ProMedica Goerlich Memory Care Center (Sylvania)

    ProMedica Goerlich Memory Care Center in Sylvania focuses on care for people with Alzheimer's, dementia, and memory loss, and the place feels pretty peaceful, especially for those with these needs, so you can expect the nursing staff and therapy staff to really understand what it means to look after someone going through stage five dementia, and you'll see that the staff checks in often and shows a lot of patience and kindness, which is important. The medical director's a neurologist, which makes a difference when you're thinking about memory care, and there's a strong nursing presence, too, with 12 to 16 hours a day of on-site nursing support and a 24-hour call system, so if someone needs help, help comes quickly. The focus stays on making sure people feel safe and engaged, which is why you see secure memory care areas, outdoor gardens for walks or sitting, and entertainment spaces like a movie theater and music programs, plus plenty of scheduled activities, therapy groups, and events, and it feels like there's always something going on during the day, whether it's art, music, or time in the library.

    The center's small and non-profit, and part of the larger ProMedica health system, which is pretty well regarded, and the community holds good grades on inspections, with an A+ for recent checks and high marks for nursing care. Skilled nursing, rehabilitation, and therapy services are all offered, including physical, occupational, and speech therapy, plus special support for people dealing with mental illness and more complex needs, so folks living with dementia and Alzheimer's have care plans tailored just for them. People can get help with things like bathing, dressing, taking medicine, and moving around, even if they're not able to walk, because the building supports non-ambulatory care, and the staff speaks English.

    Residents have a choice of studio or semi-private rooms, and the place provides three meals daily plus snacks, and they keep in mind nutritional counseling, especially for those who need help with eating or special diets. There's daily help for activities of daily living and transfers, if needed, and post-acute care is available for people who need extra support after leaving the hospital, so families can look into short-term rehab, long-term stays, or even respite care if it's needed for a break. Adult day care and night services are available at an hourly rate, so some people come only for part of the day, and the rates are straightforward. People who need Medicaid, Medicare, or private insurance will find the center accepts all those.

    Everyday life here encourages socializing and mental engagement, with cognitive and social activities designed for memory support, and residents have access to an emergency alert system, fitness facilities, activity rooms, and secure outdoor spaces. The center is focused on secure, attentive care for individuals with memory issues, working with individualized plans and therapy programs. Staff get special dementia training and support, plus family and professional caregivers can join educational programs. There's a resident council so people have a way to share their concerns, although there's no separate family council. The occupancy runs high, but the staff-to-resident ratio stays strong, and everyone's focus remains on respectful care, safety, and quality of life for people living with memory loss.

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